---
title: "Insight Microsoft OneCall Support"
ocid: "ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MIDLANDS & LANCASHIRE C S U"
published: "2023-12-28"
---

# Insight Microsoft OneCall Support

Buyer: MIDLANDS & LANCASHIRE C S U  
Current stage: Award  
OCID: ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03.json)

## Summary

The Midlands & Lancashire C S U has awarded a contract for the provision of Insight Microsoft OneCall Support services. The tender, with an ID of MLCSU - 1199 - 838027575, was classified under "Software support services" and followed a selective procurement method, specifically calling off from a framework agreement. The contract period runs from June 17, 2023, to June 16, 2024. The procurement process concluded on June 16, 2023, with INSIGHT DIRECT (UK) LTD winning the contract worth £47,500.

This contract to provide OneCall Support services presents opportunities for SMEs in the software support services industry. Businesses offering IT support services, particularly those experienced in Microsoft technologies, could compete well in this tender process. The contract, awarded by the Midlands & Lancashire C S U, based in Stoke on Trent, United Kingdom, provides a chance for qualified suppliers to showcase their expertise and grow their business in this sector.

## Notice

One Call Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/878cc4a3-a70a-44cf-bf4a-d12e77346ecd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Dec 2023 |
| Submission deadline | 16 Jun 2023 |
| Future notice date | Not specified |
| Award date | 15 Jun 2023 |
| Contract period | 16 Jun 2023 - 16 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £47,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDLANDS & LANCASHIRE C S U |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 28 Dec 2023 at 13:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/878cc4a3-a70a-44cf-bf4a-d12e77346ecd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/878cc4a3-a70a-44cf-bf4a-d12e77346ecd
  28th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03.json.