---
title: "3CX Unified Comms for SCW"
ocid: "ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-03-19"
---

# 3CX Unified Comms for SCW

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8

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## Summary

NHS South, Central and West Commissioning Support Unit (SCW) has completed the procurement process for the provision of 3CX Unified Communications, awarding the contract to Softcat PLC. The procurement, carried out via the Shared Business Services Digital Workplace Solutions Framework, falls under the industry category of Software Package and Information Systems and is to be delivered in England. The tender, identified as number 1811, concluded with an award on 25th February 2025, with the contract period spanning from 1st April 2025 to 28th February 2026. The total contract value is £197,651.63, and the procurement method employed was selective, specifically a call-off from a framework agreement.

This contract presents significant growth opportunities for businesses in the software and IT services sector, particularly those that deal with unified communications solutions. While the contract has been awarded to a large company, Softcat PLC, SMEs and other technology companies can look to similar upcoming opportunities in the government's digital solutions framework. The provision of these software packages and information systems not only highlights a specific demand in the public healthcare sector but also sets a precedent for the types of solutions that are being prioritised by NHS commissioning entities. Businesses specialising in similar technologies would benefit from closely monitoring such frameworks and maintaining readiness to engage in competitive procurement processes.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the Provision of 3CX Unified Comms to Softcat PLC. This requirement has been procured via Shared Business Services (SBS) Digital Workplace Solutions Framework - SBS/19/AB/WAB/9411

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b5db07a2-f4af-4170-aae5-570209f6ade5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2025 |
| Submission deadline | 14 Feb 2025 |
| Future notice date | Not specified |
| Award date | 25 Feb 2025 |
| Contract period | 31 Mar 2025 - 28 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £197,651 |
| Lots value | Not specified |
| Awards value | £197,651 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH, HAMPSHIRE |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Mar 2025 at 20:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b5db07a2-f4af-4170-aae5-570209f6ade5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b5db07a2-f4af-4170-aae5-570209f6ade5
  19th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/61897e66-c14a-482b-acbd-875302ea04fd
  Redacted contract

## Notice URLs

- https://www.scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8.json.