--- title: "Look Ahead Care & Support - IT Managed Service Provider" ocid: "ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LOOK AHEAD CARE AND SUPPORT" published: "2025-01-10" --- # Look Ahead Care & Support - IT Managed Service Provider Buyer: LOOK AHEAD CARE AND SUPPORT Current stage: Tender OCID: ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860.json) ## Summary Look Ahead Care and Support is seeking a managed IT service provider through an open procurement process under the industry category of Information Technology Services (CPV code 72222300). The procurement is focused on delivering a variety of IT services including a 24/7 Managed Service Desk, Server Hosting, Backup as a Service, Security Services, and Technical Guidance among others. This tender, titled "Look Ahead Care & Support - IT Managed Service Provider," is currently in the Tender stage with initial bids due by 12:00 PM on 11 February 2025. The contract is planned to commence on 5 May 2025 and will run for three years, with the potential for a 24-month extension, totalling a maximum duration of five years. The services are to be provided in the South East region of the United Kingdom. This tender represents an excellent opportunity for SMEs specialising in comprehensive IT service management to enhance their portfolios and secure a long-term partnership with a reputable organisation. Given the extensive array of required services, businesses experienced in providing integrated and innovative IT solutions, including server hosting and cybersecurity, will find this contract particularly appealing. Moreover, the potential five-year contract duration offers significant stability and growth potential for suitable candidates, making it an attractive prospect for SMEs looking to expand their market presence. ## Notice The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings:-24/7 Managed Service Desk-Server hosting-Backup as a Service (BaaS)-Security services-Procurement, billing and builds-Reporting and Service Reviews-Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic planIt is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bf140956-8c31-478e-b953-555f0517a8c9 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jan 2025 | | Submission deadline | 11 Feb 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 4 May 2025 - 30 Apr 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LOOK AHEAD CARE AND SUPPORT | | Locality | LONDON | | Post town | North London | | Postcode | N7 9BG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Laycock | | Westminster constituency | Islington South and Finsbury | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services ## Release History - 10 Jan 2025 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bf140956-8c31-478e-b953-555f0517a8c9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/bf140956-8c31-478e-b953-555f0517a8c9 10th January 2025 - Opportunity notice on Contracts Finder - https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN169207 NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided. ## Notice URLs - https://www.lookahead.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860.json.