---
title: "SaaS for IT Service Desk Management"
ocid: "ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NURSING AND MIDWIFERY COUNCIL"
published: "2023-10-23"
---

# SaaS for IT Service Desk Management

Buyer: NURSING AND MIDWIFERY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c.json)

## Summary

The NURSING AND MIDWIFERY COUNCIL recently awarded a contract for the procurement of a Cloud-based solution titled "SaaS for IT Service Desk Management" in the services category. The procurement method used was a Competitive quotation below the threshold. The total contract value amounts to £103,897.55 GBP. The procurement process was completed, with the tender period ending on 20th October 2023. The contract period is scheduled to start on 1st November 2023 and end on 31st October 2026. The buying organisation is based in London, United Kingdom.

This awarded tender by the NURSING AND MIDWIFERY COUNCIL offers business opportunities to companies, particularly SMEs, interested in providing IT service desk management solutions. Businesses that can offer Cloud-based services in the IT sector are well-suited for this contract. The contract value is £103,897.55 GBP, making it an attractive opportunity for businesses looking to grow their service offerings in the public procurement sector.

## Notice

Procurement of a Cloud-based solution that helps organisations process, manage and effectively resolve Requests, Incidents, Problems and Changes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7cfbeff2-1fb5-4dfe-a83a-81436a7d5726 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2023 |
| Submission deadline | 20 Oct 2023 |
| Future notice date | Not specified |
| Award date | 24 Oct 2022 |
| Contract period | 1 Nov 2023 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,897 |
| Lots value | Not specified |
| Awards value | £136,849 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NURSING AND MIDWIFERY COUNCIL |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1B 1PZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOPDESK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Oct 2023 at 10:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7cfbeff2-1fb5-4dfe-a83a-81436a7d5726
- 25 Oct 2022 at 11:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0281c77d-ad8c-4bbc-b9de-f1641e2a5921

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7cfbeff2-1fb5-4dfe-a83a-81436a7d5726
  23rd October 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0281c77d-ad8c-4bbc-b9de-f1641e2a5921
  25th October 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9a546df3-773c-4733-ae6c-46f6870f1b7c.json.