---
title: "Provision of case management technology tool and associated training and support"
ocid: "ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CABINET OFFICE"
published: "2025-03-27"
---

# Provision of case management technology tool and associated training and support

Buyer: CABINET OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da.json)

## Summary

The Cabinet Office has recently completed the procurement process for a contract titled "Provision of case management technology tool and associated training and support." This procurement falls under the industry category of IT services, specifically consulting, software development, Internet, and support (CPV 72000000). The contract is set to be delivered within the United Kingdom, with the total value of £722,385.73. The procurement was conducted using a selective method, specifically as a call-off from a framework agreement. The tender period concluded on 21 February 2025, with the contract period commencing on 1 March 2025 and ending on 28 February 2028. The award was published on 27 March 2025, and the supplier selected is Softcat Plc.

This tender offers significant business growth opportunities, particularly for IT service providers capable of supplying innovative case management technology solutions, along with comprehensive training and support. Small and medium enterprises (SMEs) are especially well-suited to compete for such opportunities, given the suitability criteria outlined in the tender. The project allows businesses to engage with a prominent government organisation, the Cabinet Office, potentially leading to further opportunities for collaboration and service provision.

## Notice

Contract for the provision of case management technology tool and associated training and support. See Schedule 1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f6ca623d-aaff-4917-8caf-ef44db25d871 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2025 |
| Submission deadline | 21 Feb 2025 |
| Future notice date | Not specified |
| Award date | 28 Feb 2025 |
| Contract period | 1 Mar 2025 - 28 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £722,385 |
| Lots value | Not specified |
| Awards value | £722,385 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CABINET OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Mar 2025 at 13:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f6ca623d-aaff-4917-8caf-ef44db25d871

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f6ca623d-aaff-4917-8caf-ef44db25d871
  27th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9313d3b9-26cd-40b3-94a7-9035817a5c02

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9a8d7d8b-cb8e-4c9e-94b1-e7427f6636da.json.