---
title: "Business Support Officer"
ocid: "ocds-b5fd17-9af7a12a-edc1-47ab-9f19-a0f09fe42821"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9af7a12a-edc1-47ab-9f19-a0f09fe42821"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9af7a12a-edc1-47ab-9f19-a0f09fe42821.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9af7a12a-edc1-47ab-9f19-a0f09fe42821.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2022-01-06"
---

# Business Support Officer

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-9af7a12a-edc1-47ab-9f19-a0f09fe42821

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## Summary

The Sandwell Metropolitan Borough Council is currently seeking a Business Support Officer, with the procurement process categorised as an open tender. This opportunity falls under the supply services of personnel, particularly focused on providing temporary staff, and is located in Cradley Heath, West Midlands. The tender period closes on 11th January 2022, at 17:30, while the contract is set to commence on 17th January 2022 and will run until 17th April 2022. Bidders are encouraged to submit their applications via the Sandwell MBC In-tend Supplier Portal, ensuring that all documentation and respective costs are included in their proposals.

This tender presents a valuable opportunity for businesses specialising in temporary staffing solutions and those with expertise in administrative support roles. Companies with experience in managing client interactions, particularly in front-line service contexts, will be well-positioned to compete. The role requires candidates who are organised, possess good ICT skills, and can demonstrate effective time management, making it ideal for both established recruitment agencies and smaller firms looking to expand their portfolio in public sector contracts.

## Notice

Business Support Officer Rate of Pay: ?10.01 per hour (PAYE) Hours: 37 Hours per week Location: Waterfall Lane, Cradley Heath Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We have an exciting opportunity for a Business Support Officer to join our Business Support Team within the Taxi Licensing Service. We are looking for a person who has experience of dealing with the general public/customers in a front-line customer focussed setting, particularly via telephone is essential. As part of the role you will be required to: - o Arrange meetings and prepare agendas o Minute taking at staff and operator meetings o Dealing with incoming and outgoing post o Stock control and associated ordering/invoice processing o Filing and archiving o Preparing Audit reports o Booking appointments and taking card payments o Preparing mailshots You must also have: - o Good ICT skills with an attention to detail o Flexible, be a self-motivator, likes a challenge and work to required timescales o Good working knowledge of ICT packages, specifically Microsoft is essential. o Experience of using Oracle is desirable but not essential o Effective Time Management Skills, with the ability to meet deadlines o An eye for detail and is able to work on their own initiative and be a team player and who is able to prioritise the tasks they are given to complete Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. No DBS is required for this role. This role falls inside of IR35 Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the ... Additional information: The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0aa7903a-8998-41db-9fae-af71fc2e6ca8 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2022 |
| Submission deadline | 11 Jan 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Jan 2022 - 17 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,715 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B70 8SZ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | West Bromwich Central |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 6 Jan 2022 at 16:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0aa7903a-8998-41db-9fae-af71fc2e6ca8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0aa7903a-8998-41db-9fae-af71fc2e6ca8
  6th January 2022 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/sandwellmbc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9af7a12a-edc1-47ab-9f19-a0f09fe42821. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9af7a12a-edc1-47ab-9f19-a0f09fe42821.json.