---
title: "NEC Citizens Access"
ocid: "ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRIGHTON & HOVE CITY COUNCIL"
published: "2024-07-01"
---

# NEC Citizens Access

Buyer: BRIGHTON & HOVE CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4.json)

## Summary

The Brighton & Hove City Council has awarded a contract for the extension of their existing Citizens Access software package and information systems. The contract, valued at £103,194.44 GBP, was awarded to NEC Software Solutions UK Ltd. The procurement method used was selective, calling off from a framework agreement. The contract period spans from July 1, 2024, to July 31, 2027, with the tender period closing on April 14, 2024. This opportunity falls under the main procurement category of services and is relevant to businesses in the software industry located in the South East region of the United Kingdom.

This tender presents a growth opportunity for businesses providing software packages and information systems, particularly those operating in the services sector. Companies looking to expand their presence in the South East region of the UK may find this contract with Brighton & Hove City Council suitable for their business goals. The contracting authority, being the Brighton & Hove City Council, has indicated a strong focus on maintaining and improving customer service delivery for their Revenues and Benefits teams through this tender. Businesses with expertise in digital strategies and customer service solutions are well-positioned to compete for this procurement opportunity.

## Notice

Extension to our existing Citizens Access contract. This is related to the council's digital strategy and is essential in maintaining and improving customer service delivery for our Revenues and Benefits teams. As we are already licensing and using this software, there will be minimal additional work to implement the software under the new contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/018935a3-ae40-4a40-ad10-1662bc572692 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2024 |
| Submission deadline | 14 Apr 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,194 |
| Lots value | Not specified |
| Awards value | £103,194 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRIGHTON & HOVE CITY COUNCIL |
| Locality | HOVE |
| Post town | Brighton |
| Postcode | BN3 2LS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ21 Brighton and Hove |
| Local authority | Brighton and Hove |
| Electoral ward | Central Hove |
| Westminster constituency | Hove and Portslade |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 Jul 2024 at 14:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/018935a3-ae40-4a40-ad10-1662bc572692

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/018935a3-ae40-4a40-ad10-1662bc572692
  1st July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9b0371e9-e5ca-4b35-969b-f189e1beabb4.json.