---
title: "2024-126 Salesforce Backup and Recovery Solution"
ocid: "ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2024-11-13"
---

# 2024-126 Salesforce Backup and Recovery Solution

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf

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## Summary

Ofgem, based in London, England, has concluded the procurement process for a "2024-126 Salesforce Backup and Recovery Solution". This project involves the provision of a robust backup and recovery system for Ofgem’s Salesforce Customer Relationship Management (CRM) platform, ensuring data protection through automated backups, rapid recovery, and enhanced security. The tender, classified under the industry category "Software package and information systems", was awarded on 8th November 2024. The contract's value is £120,000 and will run from 8th November 2024 to 7th November 2027. The open procedure procurement method was used, and Softcat PLC was selected as the supplier.

This tender presents significant business opportunities for companies specialising in data protection services, particularly those focusing on software solutions for CRM platforms. Small and medium-sized enterprises (SMEs) could particularly benefit, as the procurement process was highly suitable for them. Firms providing data storage, backup, and recovery services stand to gain, given the contract's emphasis on data protection and information systems. Businesses based in the United Kingdom and worldwide had the opportunity to compete, demonstrating the wide-reaching impact and potential for growth within the industry.

## Notice

Provision of a backup and recovery solution for the Buyer's Salesforce Customer Relationship Management (CSR) platform, ensuring data protection with automated backups, rapid recovery and enhanced security.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/64ada6ef-c70d-4d08-9ae8-5bde6de864c2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2024 |
| Submission deadline | 1 Jan 2024 |
| Future notice date | Not specified |
| Award date | 8 Nov 2024 |
| Contract period | 8 Nov 2024 - 7 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72300000 - Data services
- 72317000 - Data storage services

## Release History

- 13 Nov 2024 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/64ada6ef-c70d-4d08-9ae8-5bde6de864c2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/64ada6ef-c70d-4d08-9ae8-5bde6de864c2
  13th November 2024 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=NOV169000
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf.json.