---
title: "Defra's User Centred Design (UCD) Capability Partner 2022"
ocid: "ocds-b5fd17-9b315f89-6422-4422-ae78-c1f34e2b5175"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b315f89-6422-4422-ae78-c1f34e2b5175"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9b315f89-6422-4422-ae78-c1f34e2b5175.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9b315f89-6422-4422-ae78-c1f34e2b5175.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2022-11-22"
---

# Defra's User Centred Design (UCD) Capability Partner 2022

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-9b315f89-6422-4422-ae78-c1f34e2b5175

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## Summary

The procurement process for the contract titled "Defra's User Centred Design (UCD) Capability Partner 2022" involves the Department for Environment, Food & Rural Affairs (Defra) looking for a specialist supplier to support its Digital, Data, and Technology Services strategy. The contract falls under the industry category of Information systems or technology strategic review services. The procurement method is selective, with a call-off from a framework agreement. The tender period ends on 26th September 2022, and the contract period spans from 1st November 2022 to 31st October 2023.

This opportunity, valued at £2.4 million, is suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs). Businesses providing user-centred design services in the technology sector would find this tender particularly relevant. By winning this contract, businesses can contribute to shaping user-centric approaches to digital services within Defra, helping the organisation meet its strategic goals and deliver enhanced value to users and the broader community.

## Notice

Defra's Digital, Data and Technology Services, (DDTS), strategy and cross government service standards, a growing demand for UCD approaches has created the requirement for a specialist supplier to continue the delivery research and design outcomes to underpin a coherent user centred approach to digital services. In scope are internal and public facing services across Defra, providing evidence-based design decisions that deliver value for both the organisation and users. This will enable DDTS to continually meet the ambitions set out in its digital and technology strategy, ensuring that Defra meets government service and accessibility standards and takes a consistent user centred approach to research and design. It will ensure users can easily find, use and understand our services, and reduce duplication of effort, cost and pressure on customer contact centres. Additional information: Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk", ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/56ef09fc-4419-4e4b-b07b-3747a5e6ed83 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2022 |
| Submission deadline | 26 Sep 2022 |
| Future notice date | Not specified |
| Award date | 31 Oct 2022 |
| Contract period | 1 Nov 2022 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,400,000 |
| Lots value | Not specified |
| Awards value | £2,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TPXIMPACT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222100 - Information systems or technology strategic review services

## Release History

- 22 Nov 2022 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/56ef09fc-4419-4e4b-b07b-3747a5e6ed83

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/56ef09fc-4419-4e4b-b07b-3747a5e6ed83
  22nd November 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ef930af1-0a6a-4b9c-8bbc-8238e1c875e9
  n/a

## Notice URLs

- https://defra.bravosolution.co.uk

## Provenance

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