---
title: "COV - Online Care Planning Solution - AWARD"
ocid: "ocds-b5fd17-9b5981ba-9fae-475a-aead-f103ad910287"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b5981ba-9fae-475a-aead-f103ad910287"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9b5981ba-9fae-475a-aead-f103ad910287.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9b5981ba-9fae-475a-aead-f103ad910287.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COVENTRY CITY COUNCIL (COV)"
published: "2021-04-01"
---

# COV - Online Care Planning Solution - AWARD

Buyer: COVENTRY CITY COUNCIL (COV)  
Current stage: Award  
OCID: ocds-b5fd17-9b5981ba-9fae-475a-aead-f103ad910287

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## Summary

The Coventry City Council has awarded a contract for the "COV - Online Care Planning Solution," which is classified under miscellaneous software package and computer systems. This procurement process followed an open procedure and was initiated to expand the existing online care plan solution used primarily in one residential care home to additional housing schemes. The tender was active until 2 March 2021, with the contract period starting from 1 July 2021 and running until 30 June 2026. The services will be provided in Coventry, West Midlands, United Kingdom.

This contract presents an excellent opportunity for businesses specialising in software development and digital solutions tailored for healthcare. Companies, particularly small and medium-sized enterprises (SMEs), can leverage their expertise in creating innovative care planning systems that improve operational efficiency and compliance with regulatory standards. Given the nature of the services required, businesses with experience in health and social care technology would be particularly well-suited to compete for future similar procurements.

## Notice

The Council currently uses an online care plan solution in one Adults Residential Care Home (Eric Williams House) for residents capturing all aspects of their care and wellbeing. It has supported a change from outdated processes and paperwork and has provided the ability to isolate performance management reports for individual members of staff. This existing solution's contract is to terminate 30 June 2021. Due to the recorded success of the existing solution six (6) Housing with Care schemes (each with approximately 30 tenants each living in their own tenancies) has been highlighted as an area to expand the current solution. The intention of this procurement is to provide this solution/online care plans for all seven (7) services, tailored to reflect the different types of services e.g Care Home and Housing with Care, the differences include terminology such as Care Home have residents, Housing with Care support tenants in their own homes. The solution must help with managing day-to-day operations within each unit and then enable daily weekly, monthly, and yearly reporting and recording, and provide the ability to capture or input evidence of compliance to CQC Fundamental Standards and the Key Lines of Enquiry (KLOE).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/20b73e67-d470-4747-b1e6-dc844a000a33 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2021 |
| Submission deadline | 2 Mar 2021 |
| Future notice date | Not specified |
| Award date | 31 Mar 2021 |
| Contract period | 30 Jun 2021 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY CITY COUNCIL (COV) |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 2GN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERSON CENTRED SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 1 Apr 2021 at 14:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/20b73e67-d470-4747-b1e6-dc844a000a33

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/20b73e67-d470-4747-b1e6-dc844a000a33
  1st April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b5981ba-9fae-475a-aead-f103ad910287. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9b5981ba-9fae-475a-aead-f103ad910287.json.