---
title: "Social Care System"
ocid: "ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2018-04-11"
---

# Social Care System

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6.json)

## Summary

Newcastle City Council is seeking suppliers for a contract titled "Social Care System," aimed at developing a replacement integrated case management and finance solution for social care services. The contract, classified under industry-specific software packages, has an estimated value of £3.5 million, with a minimum value of £2.5 million. The procurement follows an open procedure and is currently in the tender stage, with submissions due by 22 May 2018. The contract is set to commence on 13 August 2018 and extend over a potential total term of 15 years, with all functionalities required to be operational by 31 March 2020.

This tender presents substantial business opportunities, particularly for companies specialising in bespoke software solutions and integrated systems for the public sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the procurement is designed to support diverse suppliers. Business organisations should leverage this opportunity to showcase their expertise in social care technologies, potentially contributing to the improvement of public services in the North East of England.

## Notice

Newcastle City Council are seeking a replacement Social Care Case Management and Finance solution, providing an integrated system from assessment through to commissioning and payment of service provision across Early Help, Children's and Adult Social care. The potential is for a 15 year total contract term as outlined in the ITT (with an initial term of 84 months with further options to extend of 36, 36, 12 and 12 months respectively). All functionality must be live by 31 March 2020.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3db00b2a-5668-47a7-a13c-9aead8c476d4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2018 |
| Submission deadline | 22 May 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 12 Aug 2018 - 12 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 11 Apr 2018 at 15:10 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3db00b2a-5668-47a7-a13c-9aead8c476d4
- 6 Apr 2018 at 13:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3db00b2a-5668-47a7-a13c-9aead8c476d4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3db00b2a-5668-47a7-a13c-9aead8c476d4
  11th April 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Register
  NEPO Portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9b7f8c98-10ae-48d2-8536-fafed2b34fb6.json.