---
title: "Homes England - PCS Critical Maintenance & Support (GCloud 14)"
ocid: "ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)"
published: "2025-10-30"
---

# Homes England - PCS Critical Maintenance & Support (GCloud 14)

Buyer: HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)  
Current stage: Tender  
OCID: ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838.json)

## Summary

The procurement process for "Homes England - PCS Critical Maintenance & Support (GCloud 14)" is currently active. This tender is initiated by Homes England, located in Newcastle upon Tyne, England, and falls under the industry category of IT services, specifically consulting, software development, Internet, and support. Interested parties are required to submit their proposals by 30th October 2025. This tender involves supporting legacy systems through a flexible call-off support model to ensure continuity of critical business processes. The contract period is slated to commence on 1st November 2025 and conclude by 31st October 2028, with an estimated value of £100,000.

This tender presents significant opportunities for businesses, especially SMEs, engaged in IT services, to expand their client base and increase market presence by collaborating with a prominent public sector organisation like Homes England. Businesses competent in system integration, maintenance of legacy systems, and providing ongoing technical support would be particularly well-suited to compete in this procurement. The procurement method employed indicates a competitive process designed to deliver high-quality support services crucial for the agency's operational needs, offering potential business growth and enhanced reputation for the successful provider.

## Notice

Due to the age of the Legacy systems, the underlying technology is not up to date and now no longer supported; and the skills required to maintain them are not widely available. Homes England are in the process of a wide spread digital transformation and a key deliverable is the transformation of these legacy systems. Without this knowledge, we will be unable to support critical business processes which may result in regulatory and reputational damage to Homes England. As such we need some tailored call off support to allow us to make specific critical enhancements to meet our on-going data capture and reporting requirements. There are ongoing critical support needs which will require a flexible call off type support model: * Year End Support: To provide support for the preparation and execution of the financial year end process. (Est: 15 Days Per Year) * Critical Support: Ongoing technical support for critical changes and/or fixes as required by the agency. (Est: 12 Days Per Year)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21d84a5a-9538-4432-9c40-babc5d9e913a |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2025 |
| Submission deadline | 30 Oct 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2025 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY) |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE4 5BZ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Arthur's Hill |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Oct 2025 at 15:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/21d84a5a-9538-4432-9c40-babc5d9e913a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/21d84a5a-9538-4432-9c40-babc5d9e913a
  30th October 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/homes-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838.json.