---
title: "2021-082 Consumer Perceptions of the Energy Market 2021/2022"
ocid: "ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "OFGEM"
published: "2021-07-05"
---

# 2021-082 Consumer Perceptions of the Energy Market 2021/2022

Buyer: OFGEM  
Current stage: Tender  
OCID: ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c.json)

## Summary

The procurement process is managed by Ofgem, the UK’s energy regulator, and is for the tender titled "2021-082 Consumer Perceptions of the Energy Market 2021/2022". This opportunity falls under the market research services category (CPV code 79310000) and focuses on assessing customer service quality among domestic energy suppliers. The tender period is currently active, concluding on 23 July 2021, while the resulting contract will commence on 25 August 2021 and last until 24 August 2024. The procurement method is open, allowing for broader participation from interested suppliers.

This tender presents substantial growth opportunities for businesses in the market research, public relations, and research services sectors. Companies specialising in qualitative and quantitative research, customer satisfaction analysis, or energy market dynamics would be particularly well-suited to compete. Given its support for small and medium enterprises (SMEs), this procurement initiative encourages participation from smaller firms looking to expand their client base in a critical industry.

## Notice

Consumer Perceptions of the Energy Market Study, is a tracking study that measures the quality of service delivered by domestic energy suppliers, including satisfaction overall, the dimensions of satisfaction together with a number of metrics to understand customer experiences in the energy market.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7a6061a6-38f9-4a13-800e-59a4b7e9c48e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2021 |
| Submission deadline | 23 Jul 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Aug 2021 - 24 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79310000 - Market research services
- 79416000 - Public relations services

## Release History

- 5 Jul 2021 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7a6061a6-38f9-4a13-800e-59a4b7e9c48e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7a6061a6-38f9-4a13-800e-59a4b7e9c48e
  5th July 2021 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUL162307
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c.json.