---
title: "User Research Services"
ocid: "ocds-b5fd17-9c44f0ad-4548-4392-bccd-8f6eb6396d44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c44f0ad-4548-4392-bccd-8f6eb6396d44"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9c44f0ad-4548-4392-bccd-8f6eb6396d44.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9c44f0ad-4548-4392-bccd-8f6eb6396d44.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2022-10-11"
---

# User Research Services

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-9c44f0ad-4548-4392-bccd-8f6eb6396d44

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## Summary

The procurement process for the contract titled "User Research Services" was completed by NHS England. The contract falls under the industry category of Health services and Market research services. The procurement method used was a limited Competitive quotation (below threshold). The contract period is from October 10, 2022, to June 30, 2023. The tender had a minimum value of £24,763 and a total contract value of £80,000. The procurement stage was the Award stage, with the tender period ending on August 22, 2022.

This tender for User Research Services awarded to Mace & Menter by NHS England offers business growth opportunities for service providers in the healthcare and market research sectors. The contract is suitable for small and medium-sized enterprises (SMEs). Businesses with experience in user research, participant recruitment, and project planning would be well-suited to compete for this contract. The contract provides a chance to collaborate with NHS research teams and contribute insights to healthcare projects, enhancing business capabilities and expertise in user research services.

## Notice

NHS England required support from a partner who can through work packages to provide the following: - Recruit participants for research to be carried out by NHS researchers - Work with NHS project teams to plan, conduct and analyse user research and provide insight to the team - Undertake recruitment of participants and user research activities independently of the NHS team to meet specific briefs - Recruit participants for research to be carried out by NHS researchers - Work with NHS project teams to plan, conduct and analyse user research and provide insight to the team - Undertake recruitment of participants and user research activities independently of the NHS team to meet specific briefs

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c41d08ae-5ac9-413d-b779-0f526a9098b9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2022 |
| Submission deadline | 22 Aug 2022 |
| Future notice date | Not specified |
| Award date | 6 Oct 2022 |
| Contract period | 9 Oct 2022 - 30 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MACE & MENTER |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79310000 - Market research services
- 85100000 - Health services

## Release History

- 11 Oct 2022 at 13:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c41d08ae-5ac9-413d-b779-0f526a9098b9
- 11 Oct 2022 at 13:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72f9fb20-83f8-468a-a3c9-2950b1c7ada7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c41d08ae-5ac9-413d-b779-0f526a9098b9
  11th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/72f9fb20-83f8-468a-a3c9-2950b1c7ada7
  11th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a7062b36-7e0b-48ee-afab-5e62aa35275c
  NHS_TERMS_AND_CONDITIONS_FOR_THE_PROVISION_OF_SERVICES__PO_VERSION
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e5214817-7c87-4cdf-9f17-52c51e051c26
  NHS_TERMS_AND_CONDITIONS_FOR_THE_PROVISION_OF_SERVICES__PO_VERSION

## Provenance

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