---
title: "Hearing Service - Social Care"
ocid: "ocds-b5fd17-9c4d4d9f-5d7c-41d3-9202-5d5b2e632cc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c4d4d9f-5d7c-41d3-9202-5d5b2e632cc6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9c4d4d9f-5d7c-41d3-9202-5d5b2e632cc6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9c4d4d9f-5d7c-41d3-9202-5d5b2e632cc6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CUMBRIA COUNTY COUNCIL"
published: "2022-08-30"
---

# Hearing Service - Social Care

Buyer: CUMBRIA COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9c4d4d9f-5d7c-41d3-9202-5d5b2e632cc6

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## Summary

The Cumbria County Council has awarded a contract for a Hearing Service - Social Care, aimed at d/Deaf and hard of hearing individuals in Cumbria. The contract value is £420,000 with a tender period ending on 25th July 2022. The service, comprising Specialist Equipment Support and Information, aims to support independence and inclusion within the community. The contract duration is from 1st September 2022 to 31st August 2024, and the successful bidder will be bid services.

This procurement opportunity by Cumbria County Council provides a chance for businesses to deliver specialist care services within the social work category. Companies with experience in health and social services, particularly those catering to d/Deaf and hard of hearing individuals, are well-suited to compete. The open procedure method allows a single provider to cater to both areas of Cumbria, ensuring continuity of service under the anticipated new council structure.

## Notice

The successful bidder (Provider) will deliver the Hearing Service - Social Care to those people who are d/Deaf and hard of hearing (including those with a dual sensory loss); aged 18 years and over (or 16 years and over where a young person is being supported through transition between Children's and Adult's services); resident in Cumbria; and be eligible for support as defined in the Care Act 2014. People who are not Care Act eligible will be provided with assessment advice and signposting. The Service consists of two main elements: - Specialist Equipment Support (incorporating the Equipment Budget). - Specialist Information, Advice and Support. The aim of the Service is the provision of a 'one stop shop', to include a single point of access and outreach, for specialist equipment, information, advice and support for d/Deaf and hard of hearing people living across Cumbria. The key outcomes of the Service are to ensure that Service Users are: - Supported to maintain their independence, and inclusion and participation within their local community; - Given personalised information, advice and support to make informed choices in respect to their support, equipment or minor adaptation needs; - Provided with Equipment or Minor Adaptations that meet their assessed eligible needs, and maximise communication with others; - Supported to manage the use of any supplied Equipment; - Treated with dignity and respect. The Council is conducting a single procurement exercise for the award of two contracts; one contract for the area of Cumbria which will form Cumberland Council on 1st April 2023 and one contract for the area of Cumbria which will form Westmorland and Furness Council on 1st April 2023.This is in anticipated preparation for transition to the new Councils. More about Local Government Reorganisation is included in the section below. A list of the electoral wards that will form the new Local Authorities can be found at The Cumbria (Structural Changes) Order 2022 (legislation.gov.uk) and a map of wards can be found on https://www.ordnancesurvey.co.uk/election-maps/gb/ The Council is looking for a sole provider for both contracts (one for the Cumberland Area and one for the Westmorland & Furness area for the delivery of Hearing Service - Social Care. Bids for only one area will not be accepted. It is expected that each of the contracts will transfer to their respective new authority, though it should be noted that Cumbria County Council cannot give any confirmation of this at this stage.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cdcad1ec-396f-4600-8250-9e001b534189 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Aug 2022 |
| Submission deadline | 25 Jul 2022 |
| Future notice date | Not specified |
| Award date | 22 Aug 2022 |
| Contract period | 31 Aug 2022 - 31 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £420,000 |
| Lots value | Not specified |
| Awards value | £420,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CUMBRIA COUNTY COUNCIL |
| Locality | CARLISLE |
| Post town | Carlisle |
| Postcode | CA1 1RD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Castle |
| Westminster constituency | Carlisle |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BID SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 30 Aug 2022 at 10:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cdcad1ec-396f-4600-8250-9e001b534189

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cdcad1ec-396f-4600-8250-9e001b534189
  30th August 2022 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=4cdfb8ab-adf3-ec11-8115-005056b64545
  Advert

## Notice URLs

- http://www.cumbria.gov.uk/
- https://www.ordnancesurvey.co.uk/election-maps/gb/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9c4d4d9f-5d7c-41d3-9202-5d5b2e632cc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9c4d4d9f-5d7c-41d3-9202-5d5b2e632cc6.json.