---
title: "Case & Correspondence Distribution System"
ocid: "ocds-b5fd17-9cc6e396-eff7-4faa-afbe-50fc2f568a1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cc6e396-eff7-4faa-afbe-50fc2f568a1b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9cc6e396-eff7-4faa-afbe-50fc2f568a1b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9cc6e396-eff7-4faa-afbe-50fc2f568a1b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ADVISORY, CONCILIATION AND ARBITRATION SERVICE"
published: "2022-08-04"
---

# Case & Correspondence Distribution System

Buyer: ADVISORY, CONCILIATION AND ARBITRATION SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-9cc6e396-eff7-4faa-afbe-50fc2f568a1b

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## Summary

The contract for the "Case & Correspondence Distribution System" was awarded by the Advisory, Conciliation and Arbitration Service (ACAS), located in London, England. This procurement falls under the services industry category, specifically classified as information technology services. The contract was awarded on 25th July 2022, following a selective procurement method that involved a call-off from a framework agreement. The contract value is approximately £700,219.50 and is set to commence on 1st August 2022, ending on 31st January 2024.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) that specialise in information technology services. Companies able to enhance distribution processes and user experiences in similar service areas may find themselves well-positioned to engage with ACAS or pursue related contracts in the public sector. This project emphasises the importance of quick and efficient handling of cases, making it ideal for technology firms focused on innovative solutions in case management and distribution systems.

## Notice

This awarded contact relates to an Acas requirement for a multidisciplinary team to extend our new distribution process to ensure cases are handled quickly and efficiently therefore increasing organisational outcomes and providing a better user experience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f9adb69-a97b-465b-900b-c879a3b5d657 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2022 |
| Submission deadline | 29 May 2022 |
| Future notice date | Not specified |
| Award date | 24 Jul 2022 |
| Contract period | 31 Jul 2022 - 31 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,219 |
| Lots value | Not specified |
| Awards value | £700,219 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ADVISORY, CONCILIATION AND ARBITRATION SERVICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0TL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPENCAST SOFTWARE EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 4 Aug 2022 at 13:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f9adb69-a97b-465b-900b-c879a3b5d657

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f9adb69-a97b-465b-900b-c879a3b5d657
  4th August 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.acas.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cc6e396-eff7-4faa-afbe-50fc2f568a1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9cc6e396-eff7-4faa-afbe-50fc2f568a1b.json.