---
title: "Provision of BreakFix"
ocid: "ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Driver & Vehicle Licensing Agency"
published: "2026-09-23"
---

# Provision of BreakFix

Buyer: Driver & Vehicle Licensing Agency  
Current stage: Award  
OCID: ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58

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## Summary

DVLA (Driver and Vehicle Licensing Agency) procured break-fix services for computer equipment and supplies, covering the repair and support of equipment when faults occur. The requirement is classified as services and is intended to support DVLA’s operations. Delivery is in Swansea, Wales, at the agency’s Longview Road site. The recorded scope is described briefly as “Provision of Breakfix”, so the specific equipment covered and the precise service tasks are not detailed in the procurement information.

The procurement is complete and was awarded to Softcat. The award was made on 26 August 2026 for £18,443. The contract runs from 1 September 2026 to 1 September 2027. DVLA used a selective procedure as a call-off from a framework agreement. The response deadline was 18 August 2026 at noon. The requirement was suitable for small and medium-sized enterprises. No lot breakdown or evaluation criteria are recorded in the procurement information.

This award indicates a requirement for break-fix support for computer equipment at DVLA’s Swansea site, delivered through a framework call-off. Businesses with relevant computer hardware repair and support capabilities, and the capacity to respond to equipment faults at the site, are closest to the demonstrated requirement. The procurement was marked as suitable for small and medium-sized enterprises, and the selected supplier, Softcat, is recorded as an SME. For a future requirement of this kind, suppliers should be credible in delivering responsive repair services within the buyer’s framework route and at a scale suited to supporting DVLA’s equipment needs. The recorded description does not identify specific equipment models, service levels, accreditations or technical qualifications, so these should not be assumed to be requirements of this award.

## Notice

Provision of Breakfix

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/99b958bb-19a7-4e77-bf46-c5d376de14b1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Aug 2026 |
| Contract period | 1 Sep 2026 - 1 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £18,443 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Driver & Vehicle Licensing Agency |
| Locality | SWANSEA |
| Postcode area | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Softcat Plc |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30200000 - Computer equipment and supplies

## Release History

- 23 Sep 2026 at 13:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/99b958bb-19a7-4e77-bf46-c5d376de14b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/99b958bb-19a7-4e77-bf46-c5d376de14b1
  23rd September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58.json.