---
title: "Email marketing"
ocid: "ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2025-05-22"
---

# Email marketing

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a

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## Summary

The Care Quality Commission (CQC) has awarded a contract for the provision of email marketing services, in line with their organisational objectives to enhance communication capabilities. This procurement process was conducted through the Crown Commercial Services GCloud 14 Framework, specifically Lot 2 - Cloud Software, employing the Direct Award method. The awarded contract, under the reference "CQC EP&S 108," is valued at £115,833.33 and spans an initial period of 36 months from 30th March 2025 to 29th March 2028. This deal marks the completion stage of the process, with GRANICUS-FIRMSTEP LIMITED being the selected supplier based in London, England, contributing to the marketing services sector under CPV code 79342000.

This tender presents significant business growth opportunities for companies specialising in digital marketing, particularly those with a focus on email marketing software solutions. Despite not being initially aimed at SMEs or VCSEs, similar enterprises with agile marketing capabilities and experience in cloud-based solutions might find analogous procurement methods through the GCloud framework beneficial for fostering relationships with public sector bodies like the CQC. Businesses with strong cloud software offerings that align with public sector requirements are well-positioned to compete in such framework-based tenders in the future.

## Notice

This is a Contract Award Notice. The Care Quality Commission (CQC) require the provision of email marketing services. This procurement was undertaken through the Crown Commercial Services GCloud 14 (RM1557.14) Framework, Lot 2 - Cloud Software, following the Direct Award process. The Contract is awarded for an initial period of 36 months. Total Awarded Value is maximum of all charges including all optional contract extensions. Contract Reference: CQC EP&S 108

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b8670dde-5074-4230-ae6b-56113fd8a7bf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | 21 May 2025 |
| Contract period | 30 Mar 2025 - 29 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £115,833 |
| Lots value | Not specified |
| Awards value | £115,833 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342000 - Marketing services

## Release History

- 22 May 2025 at 13:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b8670dde-5074-4230-ae6b-56113fd8a7bf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b8670dde-5074-4230-ae6b-56113fd8a7bf
  22nd May 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3ed3afe3-f9e3-49da-beda-70d6a23771f9
  20250321 GCloud_14_COC_GovD_CQC_March 2025PM REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a.json.