---
title: "Email Service Provider"
ocid: "ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BOTANIC GARDENS"
published: "2021-10-18"
---

# Email Service Provider

Buyer: ROYAL BOTANIC GARDENS  
Current stage: Award  
OCID: ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5.json)

## Summary

The Royal Botanic Gardens, Kew, has completed a tender process for the "Email Service Provider" contract, classified under electronic mail service providers. This procurement was initiated to secure an Email Marketing System, with an overall contract value of £75,000. The tender was published on 18th January 2018, with the submission period closing on 9th February 2018. The awarded contract began on 3rd April 2018 and expired on 2nd April 2020. The procurement method was an open procedure, allowing various suppliers to participate.

This tender presents a significant opportunity for businesses in the digital marketing and electronic communication sectors, especially small and medium-sized enterprises (SMEs) that specialise in email marketing solutions. Competing businesses should focus on demonstrating expertise in providing similar services, understanding the requirements of the Royal Botanic Gardens, and offering competitive pricing to succeed in future tenders in this space.

## Notice

RGB Kew require an Email Service Provider (ESP) to supply an Email Marketing System (EMS). Additional information: Tender documents can be obtained via: https://defra.bravosolution.co.uk Suppliers will have to register with BRAVO if not already registered. Details: Opportunity Title: 'RBGKEW/520 Email Service Provider' Project Code: 'project_22770' Project Title: 'RBGKEW/520 Email Service Provider ' Contract extended under a Single Tender Action to March 2023,

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b64b43c9-6f62-4e85-a512-2a2ec4642887 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2021 |
| Submission deadline | 9 Feb 2018 |
| Future notice date | Not specified |
| Award date | 12 Mar 2018 |
| Contract period | 31 Mar 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £76,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOTANIC GARDENS |
| Additional buyers | ROYAL BOTANIC GARDENS, KEW |
| Locality | RICHMOND, SURREY |
| Post town | Twickenham |
| Postcode | TW9 3AE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DOTMAILER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72412000 - Electronic mail service provider

## Release History

- 18 Oct 2021 at 10:22 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b64b43c9-6f62-4e85-a512-2a2ec4642887
- 13 Jan 2020 at 10:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b8b1fb20-dc7c-4283-99d1-abe021e6b743
- 21 Jun 2018 at 09:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b64b43c9-6f62-4e85-a512-2a2ec4642887
- 18 Jan 2018 at 15:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cb8af042-4a7b-4b20-bc02-432aaf98d797

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b64b43c9-6f62-4e85-a512-2a2ec4642887
  18th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b8b1fb20-dc7c-4283-99d1-abe021e6b743
  13th January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/cb8af042-4a7b-4b20-bc02-432aaf98d797
  18th January 2018 - Opportunity notice on Contracts Finder
- https://defra.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ccc722a-94e4-4322-a7da-3c557fe107f5.json.