---
title: "Case Management System for the OPCC"
ocid: "ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THAMES VALLEY POLICE"
published: "2023-07-14"
---

# Case Management System for the OPCC

Buyer: THAMES VALLEY POLICE  
Current stage: Award  
OCID: ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada

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## Summary

The award has been made to Make Time Count Today by Thames Valley Police for the procurement of a Case Management System. The contract is valued at £220,000 GBP and has a contract period from August 1, 2023, to July 31, 2026. The tender was published on March 17, 2023, and the contract is for services relating to software package and information systems.

This tender provides an opportunity for businesses specialising in database software packages, electronic data management, and IP telephone services to compete. The procurement process is aimed at SMEs and VCSEs and involves an open procedure. Located in Kidlington, Oxon, with a minimum contract value of £150,000 GBP, this tender can facilitate business growth for companies offering relevant services in the technology sector.

## Notice

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim's Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9d756c64-3581-464f-817c-c77ad41b903a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jul 2023 |
| Submission deadline | 17 Mar 2023 |
| Future notice date | Not specified |
| Award date | 4 Jun 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £220,000 |
| Lots value | Not specified |
| Awards value | £220,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES VALLEY POLICE |
| Locality | KIDLINGTON, OXON |
| Post town | Oxford |
| Postcode | OX5 1NZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Cherwell |
| Electoral ward | Kidlington West |
| Westminster constituency | Bicester and Woodstock |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAKE TIME COUNT TODAY |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48600000 - Database and operating software package
- 48610000 - Database systems
- 48611000 - Database software package
- 48612000 - Database-management system
- 48613000 - Electronic data management (EDM)
- 48614000 - Data-acquisition system
- 64215000 - IP telephone services
- 64216100 - Electronic message services
- 64216110 - Electronic data exchange services
- 64216120 - Electronic mail services
- 72261000 - Software support services
- 72312000 - Data entry services
- 72313000 - Data capture services
- 72314000 - Data collection and collation services
- 72320000 - Database services
- 72321000 - Added-value database services

## Release History

- 14 Jul 2023 at 09:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9d756c64-3581-464f-817c-c77ad41b903a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9d756c64-3581-464f-817c-c77ad41b903a
  14th July 2023 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59557&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823
  User / Company

## Provenance

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