---
title: "Whole Systems Self-Care Service (Community)"
ocid: "ocds-b5fd17-9cebfa9a-a3af-4488-b44a-b04770a1d29a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cebfa9a-a3af-4488-b44a-b04770a1d29a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9cebfa9a-a3af-4488-b44a-b04770a1d29a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9cebfa9a-a3af-4488-b44a-b04770a1d29a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2017-12-15"
---

# Whole Systems Self-Care Service (Community)

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-9cebfa9a-a3af-4488-b44a-b04770a1d29a

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## Summary

The NHS Shared Business Services is currently awarding a contract for the "Whole Systems Self-Care Service (Community)" aimed at enhancing anticipatory care and reducing crises for patients registered with GPs in West London. This health services contract, valued at £239,365, will be effective from 1st April 2018 until 31st March 2019, with an option for a one-year extension. The procurement method employed is a direct award without competition, facilitated due to the assessment that the incumbent provider is the only capable supplier during this transitional phase of developing a new integrated care model for individuals aged over 65.

This tender offers significant opportunities for businesses focused on health and social care services, particularly those with experience in supporting integrated care pathways or providing community health services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be particularly well-suited to participate, especially given the plans for market engagement by the NHS West London CCG in March 2018. This engagement aims to inform the specifications for substantive contracts anticipated to be awarded from 2019, creating a potential growth avenue for businesses ready to align with the evolving healthcare landscape.

## Notice

Provision of facilitating community self-care activities that improve anticipatory care, reduce avoidable crisis and support joined up care health services to patients registered with GPs in West London. The service delivers essential capacity to the local Whole Systems Integrated Care Pathway currently under development. The interim contract will ensure continuity of essential service provision of Whole Systems Self-Care Support Service, to the care of over 65s population, whilst a new integrated model of care is developed during the contract period. This notice refers to a Direct Award of an interim contract to an incumbent service provider to ensure continuity of essential health services to the local population whilst a new integrated care model is developed during 2018/19 ready for procurement in 2019/20 and therefore the CCG has assessed that the incumbent provider is the only capable provider at this time. A 1 year contract has been awarded, commencing 1st April 2018, with the option of an additional 1 year extension at the CCG's discretion. The Contracting Authority is developing a new model of care for the over 65s within West London which will establish integrated pathways in regard to physical health, social care and mental health, enhanced with voluntary sector involvement to deliver holistic patient care. The new My Care My Team model requires the existing expertise and skill set of the Whole Systems Community Self-Care Support Service to form an integrated core team approach to delivering care. The current interim contract is necessary to enable NHS West London CCG to develop, pilot and validate its specified service requirements. The CCG plans to engage with the market during 2018 to assist development of its future specification of requirements, with the intention of informing the process to award substantive contracts to deliver the new model of care from 2019. Market engagement will commence March 2018. Additional information: This interim contract is being awarded to the incumbent provider to ensure continuity of essential health services to the local population whilst the CCG develops and substantive new service with increased scope and value. The direct award without a competition is to the only capable provider having the capability and infrastructure in place to enable the Contracting Authority to develop and test out its new service model. The Contracting Authority is developing a new model of care for the over 65s within West London which will establish integrated pathways in regard to physical health, social care and mental health, enhanced with voluntary sector involvement to deliver holistic patient care. The new My Care My Team model requires the existing expertise and skill set of the Whole Systems Self-Care Support Service to form an integrated core team approach to delivering care. The current interim contract is necessary to enable NHS West London CCG to develop, pilot and validate its specified service requirements. The CCG plans to engage with the market during 2018 to assist development of its future specification of requirements, with the intention of informing the process to award substantive contracts to deliver the new model of care from 2019. Market engagement will commence March 2018.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23dfc8a8-2918-47d3-b2d1-b7ebed37b90c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Award of contract without competition |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2017 |
| Submission deadline | 19 Jan 2018 |
| Future notice date | Not specified |
| Award date | 15 Dec 2017 |
| Contract period | 31 Mar 2018 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £239,365 |
| Lots value | Not specified |
| Awards value | £239,365 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KENSINGTON & CHELSEA SOCIAL COUNCIL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 15 Dec 2017 at 14:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23dfc8a8-2918-47d3-b2d1-b7ebed37b90c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23dfc8a8-2918-47d3-b2d1-b7ebed37b90c
  15th December 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cebfa9a-a3af-4488-b44a-b04770a1d29a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9cebfa9a-a3af-4488-b44a-b04770a1d29a.json.
