---
title: "CRM Platform"
ocid: "ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEEDS TRINITY UNIVERSITY"
published: "2022-12-19"
---

# CRM Platform

Buyer: LEEDS TRINITY UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c.json)

## Summary

Leeds Trinity University has awarded a contract for a CRM Platform. The procurement process was completed with a contract value of £350,000. The system will enable delivery of engaging communications to various stakeholders and improve the applicant and student experience. The procurement method used was a selective procedure with a restricted procedure. The contract period is set to start on December 20, 2022, and end on April 9, 2028. The buying organisation is Leeds Trinity University located in Leeds, Yorkshire and the Humber, United Kingdom. The industry category of the procurement is miscellaneous software package and computer systems.

This tender for a CRM Platform issued by Leeds Trinity University can provide opportunities for SMEs and businesses in the software industry. Companies well-suited to compete are those with expertise in developing CRM systems and software packages. The procurement stage has reached the award phase, presenting a chance for suppliers to showcase their capabilities in providing high-quality communication solutions. The contract duration until 2028 allows for long-term planning and investment for potential suppliers.

## Notice

Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ea84ebf3-72a3-4ada-9349-e7f04715bca0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2022 |
| Submission deadline | 18 Dec 2022 |
| Future notice date | Not specified |
| Award date | 18 Dec 2022 |
| Contract period | 20 Dec 2022 - 9 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | £350,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS TRINITY UNIVERSITY |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS18 5HD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Horsforth |
| Westminster constituency | Leeds North West |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CREATION TECHNOLOGY SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 19 Dec 2022 at 12:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ea84ebf3-72a3-4ada-9349-e7f04715bca0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ea84ebf3-72a3-4ada-9349-e7f04715bca0
  19th December 2022 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=745444832
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9cf78ad4-10bc-4b3f-ab33-3f7eec0db16c.json.