---
title: "Further provision of Online Consultation Platform via CCS Framework RM1557-12 G-Cloud 12 Cloud Software"
ocid: "ocds-b5fd17-9d06b4bb-c028-4765-8b44-11c9802b1c5a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d06b4bb-c028-4765-8b44-11c9802b1c5a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9d06b4bb-c028-4765-8b44-11c9802b1c5a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9d06b4bb-c028-4765-8b44-11c9802b1c5a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTHEND-ON-SEA BOROUGH COUNCIL"
published: "2022-11-03"
---

# Further provision of Online Consultation Platform via CCS Framework RM1557-12 G-Cloud 12 Cloud Software

Buyer: SOUTHEND-ON-SEA BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9d06b4bb-c028-4765-8b44-11c9802b1c5a

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## Summary

The Southend-on-Sea Borough Council has awarded a contract for the further provision of an Online Consultation Platform through the CCS Framework RM1557-12 G-Cloud 12 Cloud Software. The contract involves engaging the public on council decisions, gathering feedback informally, analysing public sentiment towards the council, and co-creating services. The contract is valued at GBP 31,500, with a procurement method of selective call-off from a framework agreement. The contract period is from April 1, 2022, to March 31, 2025, and the tender period ended on January 27, 2022.

This tender by the Southend-on-Sea Borough Council presents an opportunity for businesses offering contact management software or customer relationship management solutions to grow and collaborate. The contract's focus on public engagement and service co-creation aligns well with companies providing technical support services and software packages. Small and medium-sized enterprises (SMEs) would find this tender particularly suitable, offering a chance for targeted growth within the service provision sector in England.

## Notice

Southend-on-Sea Borough Council is looking for a contract to continue the use of its online consultation platform "Your Say Southend" that is built on Engagement HQ from Bang The Table UK. Consult with the public on key council decisions (formal consultations) Gather feedback from the public less formally on plans and potential activities, or changes to services Analyse public sentiment about the council and its service provision Involve the public in co-creating its services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38626436-2fb4-4e56-826d-2b99214575b0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2022 |
| Submission deadline | 27 Jan 2022 |
| Future notice date | Not specified |
| Award date | 1 Nov 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £31,500 |
| Lots value | Not specified |
| Awards value | £31,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA BOROUGH COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6EN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BANG THE TABLE (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48333000 - Contact management software package
- 48445000 - Customer Relation Management software package
- 72611000 - Technical computer support services

## Release History

- 3 Nov 2022 at 12:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38626436-2fb4-4e56-826d-2b99214575b0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38626436-2fb4-4e56-826d-2b99214575b0
  3rd November 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.southend.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d06b4bb-c028-4765-8b44-11c9802b1c5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9d06b4bb-c028-4765-8b44-11c9802b1c5a.json.