---
title: "NHS Complaints Independent Advocacy Service"
ocid: "ocds-b5fd17-9d09b16a-e9cb-4a70-8b5a-5e0f9874bccd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d09b16a-e9cb-4a70-8b5a-5e0f9874bccd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9d09b16a-e9cb-4a70-8b5a-5e0f9874bccd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9d09b16a-e9cb-4a70-8b5a-5e0f9874bccd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL"
published: "2023-10-27"
---

# NHS Complaints Independent Advocacy Service

Buyer: CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9d09b16a-e9cb-4a70-8b5a-5e0f9874bccd

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## Summary

The City of Bradford Metropolitan District Council has awarded a contract for the provision of an NHS Complaints Independent Advocacy Service. The contract, titled "NHS Complaints Independent Advocacy Service," falls under the industry category of statutory audit services. The procurement method used was a direct award, and the contract period is set to start on August 1, 2023, and end on July 31, 2024. The tender period ended on July 17, 2023, and the contract was awarded on July 24, 2023, with a value of £118,000. The location for delivery is in Yorkshire and the Humber.

This contract presents an opportunity for service providers to offer independent advocacy services related to NHS complaints. Businesses in the audit services industry may find this tender suitable for bidding. The City of Bradford Metropolitan District Council, acting as the buying organisation, awarded the contract to VITAL through a direct award procurement method. The contracting authority can be contacted via Aamir Saddique at aamir.saddique@bradford.gov.uk for further details. The procurement process has now reached the award stage, offering insights into potential business growth and collaboration opportunities within the healthcare sector.

## Notice

The contract has been awarded through the Exception to Requirements of Competition in accordance with BMDC Contract Standing Orders. There is a statutory duty upon local authorities to commission independent advocacy services. The Independent complaints advocacy team provide support and information around raising concerns and complaints about care and treatment received from the NHS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f95c720e-8940-4794-bf50-217e18588147 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2023 |
| Submission deadline | 17 Jul 2023 |
| Future notice date | Not specified |
| Award date | 23 Jul 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £118,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD1 1HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VITAL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79212300 - Statutory audit services

## Release History

- 27 Oct 2023 at 07:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f95c720e-8940-4794-bf50-217e18588147

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f95c720e-8940-4794-bf50-217e18588147
  27th October 2023 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=74479&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103277
  User / Company

## Notice URLs

- https://www.bradford.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d09b16a-e9cb-4a70-8b5a-5e0f9874bccd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9d09b16a-e9cb-4a70-8b5a-5e0f9874bccd.json.