---
title: "Comment Moderation Service"
ocid: "ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2020-01-07"
---

# Comment Moderation Service

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a.json)

## Summary

NHS Digital is procuring a Comment Moderation Service, with the procurement process currently in the Award stage. The contract, valued at £301,200, is set to commence on January 6, 2020, and will last until February 28, 2023. This service includes checking and moderating comments and reviews submitted for publication on the nhs.uk website, ensuring compliance with NHS policies and legal standards. The tender was officially published on October 21, 2019, and the procurement method was an open procedure, allowing broad participation.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in administration and business services. Companies capable of providing moderation services, training for moderators, and overall service management would be well-positioned to compete for this contract. Engaging in this sector could facilitate business growth through ongoing contracts with NHS Digital and similar organisations, especially those focusing on compliance and operational management in the public sector.

## Notice

Contract award notice for Comment and Moderation Service following procurement conducted as per previously published contract notice. The Contracting Authority is seeking a service provider to check and moderate comments and reviews submitted for publication on the nhs.uk web site. Service to cover: - adherence to and compliance with NHS policies - checking for legality - training and supervision of moderators - service implementation and management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a5f05fa-4b50-4f4a-9de3-3842f739e05a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jan 2020 |
| Submission deadline | 22 Nov 2019 |
| Future notice date | 9 Oct 2019 |
| Award date | 24 Dec 2019 |
| Contract period | 6 Jan 2020 - 28 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £301,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 6AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THORNACRE LODGE |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75100000 - Administration services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 7 Jan 2020 at 12:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a5f05fa-4b50-4f4a-9de3-3842f739e05a
- 21 Oct 2019 at 08:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/aa4d78d3-bdc7-4008-b9c4-60dddb7b2bdb
- 16 Sep 2019 at 07:13 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/2b400b83-c2d6-43e6-9775-fd71a9e873df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a5f05fa-4b50-4f4a-9de3-3842f739e05a
  7th January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/aa4d78d3-bdc7-4008-b9c4-60dddb7b2bdb
  21st October 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2b400b83-c2d6-43e6-9775-fd71a9e873df
  16th September 2019 - Early engagement notice on Contracts Finder
- http://ted.europa.eu/udl?uri=TED:NOTICE:433652-2019:TEXT:EN:HTML
  Prior Information Notice on Tenders Electronic Daily
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b3cf57ff-fa46-4aa9-a4dd-9f2b2403d6c2
  n/a
- https://nhsdigital.bravosolution.co.uk/esop/guest/go/public/registration
  Contracting Authority's e-procurement portal
- http://ted.europa.eu/udl?uri=TED:NOTICE:494405-2019:TEXT:EN:HTML
  Contract Notice on Tenders Electronic Daily
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d91b810a-ee16-46fc-91d5-40bf160a131d
  n/a

## Notice URLs

- https://digital.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9d23f962-383d-4171-8f2c-0bac8633b97a.json.