---
title: "DWP Disaster Emergency Payments Service (DEPS)"
ocid: "ocds-b5fd17-9d8b8fd7-a56a-433f-a3d8-9945693270c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d8b8fd7-a56a-433f-a3d8-9945693270c2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9d8b8fd7-a56a-433f-a3d8-9945693270c2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9d8b8fd7-a56a-433f-a3d8-9945693270c2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-08-04"
---

# DWP Disaster Emergency Payments Service (DEPS)

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Tender  
OCID: ocds-b5fd17-9d8b8fd7-a56a-433f-a3d8-9945693270c2

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## Summary

The Department for Work and Pensions (DWP) is currently conducting a procurement process for the Disaster Emergency Payments Service (DEPS). This tender, published on 4th August 2022, invites suppliers to provide a payment infrastructure solution that can operate outside the DWP estate in the event of catastrophic disruptions. The deadline for supplier responses is set for 5th September 2022, with the contract due to commence on 1st December 2022 and extend until 30th November 2025. This procurement falls under the financial and insurance services category, specifically related to banking services, and employs an open procedure method which is above the threshold for public contracts. 

This tender presents significant business opportunities, particularly for firms specialising in financial technology, payment processing solutions, and cybersecurity services. Suppliers capable of ensuring high availability and security in payment infrastructures will be well-suited to compete for this contract, as DWP processes approximately 2.5 million payments daily and requires robust solutions for risk mitigation. Additionally, smaller and medium-sized enterprises (SMEs) are encouraged to participate, allowing them to establish valuable partnerships and contribute to a critical public service that directly impacts the well-being of many recipients.

## Notice

This is an Invitation to Tender to invite representatives from potential supplier organisations to to participate in this tender DWP Disaster Emergency Payments Service (DEPS). The contract is due to commence on 1 December 2022. Estimated timeline: Tender Publication: 04/08/2022 Deadline for Supplier Responses to ITT: 05/09/2022 Supplier Clarification: 04/08/2022 - 18/08/2022 Evaluation Period Commences: 06/09/2022 Evaluation Period Complete: 19/09/2022 Successful/Unsuccessful Bidders Notified: 29/09/2022 Standstill Period Commences (Alcatel): 30/09/2022 Standstill Period Ends (Alcatel) 11/10/2022 Contract Signature: 12/10/2022 - 19/10/2022 Go Live: 1 December 2022 The potential solution must be able to support DWP with a payment infrastructure to address a catastrophic event which prevents DWP from preparing and issuing payments files. The Department could be vulnerable to external risk such as cyber security threats which could result in the estate environment not being able to access the data and potentially unable to process and create the payment files. The potential solution which will be operating outside of DWP estate is crucial for the Department's risk mitigation strategy. DWP makes circa. 2.5m payments per day and pays over PS3.7bn per week. The end to end solution must be available from 01/12/22. Clarification questions may be submitted from 04/08/2022 up to 18/08/2022. For transparency, clarification questions and responses will be shared with all interested suppliers, all sensitive information will be removed prior to wider publication. Please Note: The Authority reserves the right to end the tendering process at any time and not to award a contract. Any costs incurred in the preparation and submitting of a bid and any subsequent activity connected to this tender exercise will be met by the Supplier, not the Authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/36fb9ff5-3a79-466e-af3d-046b4f49cc92 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2022 |
| Submission deadline | 5 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2022 - 30 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services
- 66110000 - Banking services

## Release History

- 4 Aug 2022 at 17:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/36fb9ff5-3a79-466e-af3d-046b4f49cc92

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/36fb9ff5-3a79-466e-af3d-046b4f49cc92
  4th August 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://dwp.bravosolution.co.uk/web/login.shtml

## Provenance

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