---
title: "THE PROVISION OF FINANCIAL SERVICES"
ocid: "ocds-b5fd17-9d92641d-56eb-4848-9ba7-dfef2fedd844"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d92641d-56eb-4848-9ba7-dfef2fedd844"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9d92641d-56eb-4848-9ba7-dfef2fedd844.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9d92641d-56eb-4848-9ba7-dfef2fedd844.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HARTLEPOOL BOROUGH COUNCIL"
published: "2020-01-27"
---

# THE PROVISION OF FINANCIAL SERVICES

Buyer: HARTLEPOOL BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9d92641d-56eb-4848-9ba7-dfef2fedd844

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## Summary

Hartlepool Borough Council is inviting tenders for "The Provision of Financial Services," aimed at delivering high-quality, independent financial advice. The contract will start on 1st April 2020 and will span three years, with potential extensions of up to 24 months based on funding and performance. The total estimated value of the contract is £336,000. The procurement stage is currently in the award phase, with all tenders required to be submitted via the NEPO Portal by the deadline of 2pm on 17th January 2020. This opportunity falls within the 'Other community, social and personal services' industry category, specifically targeted at suppliers based in the North East region of England.

This tender presents a valuable opportunity for businesses specialising in social or community-oriented financial services, particularly those offering advice related to benefits such as Personal Independence Payments and Universal Credit. Small and medium-sized enterprises (SMEs), as well as voluntary and community sector enterprises (VCSEs), will find themselves well-placed to compete for this contract. By engaging in this tender, businesses can expand their portfolio, enhance their service offerings to vulnerable populations, and contribute positively to community welfare.

## Notice

Hartlepool Borough Council would like to invite tenders for the provision of financial services. The aim of the service is to provide free, confidential, independent, impartial, high quality advice with a focus on but not limited to: - Personal Independence Payments - Attendance Allowance - Council Tax Support - Negotiating housing payments - Universal Credit, - Carers Allowance, - Pension credit, - Tax credit, - Employment and support allowance, - Disability living allowance - Applications and appeals - Debt including bankruptcy/negotiating with creditors/IVAs - Advocacy for people unable to advocate for themselves in benefit appeals - Support to access advocacy services to support in benefit appeals. The Service will be adaptable to change to meet future changes in relevant legalisation The Contract will commence on the 1st April 2020 for a period of 3 years subject to funding with the potential for up to a further 2 x 12 month extensions subject to performance and funding. Additional information: Organisations wishing to register an interest and download the tender documentation, should apply via the NEPO Portal only. www.procontract.due-north.com All completed documentation must be returned via the NEPO Portal Only and by no later than 2pm on Friday, 17th January 2020. For guidance notes on how to register onto the NEPO Portal please follow link below: - https://www.hartlepool.gov.uk/downloads/file/2003/nepo_portal_registration_version_3pdf

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91621a55-2fea-4cc2-a3bc-16507a4deb54 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2020 |
| Submission deadline | 17 Jan 2020 |
| Future notice date | Not specified |
| Award date | 27 Jan 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £336,000 |
| Lots value | Not specified |
| Awards value | £335,580 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARTLEPOOL BOROUGH COUNCIL |
| Locality | HARTLEPOOL |
| Post town | Cleveland |
| Postcode | TS24 8AY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Hartlepool |
| Electoral ward | Victoria |
| Westminster constituency | Hartlepool |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEST VIEW ADVICE & RESOURCE CENTRE |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 27 Jan 2020 at 14:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91621a55-2fea-4cc2-a3bc-16507a4deb54
- 13 Dec 2019 at 15:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5ce3944e-621a-40ef-9a3b-77bcff62e384
- 9 Dec 2019 at 09:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5ce3944e-621a-40ef-9a3b-77bcff62e384

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91621a55-2fea-4cc2-a3bc-16507a4deb54
  27th January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5ce3944e-621a-40ef-9a3b-77bcff62e384
  13th December 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.hartlepool.gov.uk/downloads/file/2003/nepo_portal_registration_version_3pdf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9d92641d-56eb-4848-9ba7-dfef2fedd844. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9d92641d-56eb-4848-9ba7-dfef2fedd844.json.
