---
title: "(NU/1607) Supply of Unify Hi-Path 4000 PABX Maintenance"
ocid: "ocds-b5fd17-9db0c86d-6978-49da-a086-fd077f3799a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9db0c86d-6978-49da-a086-fd077f3799a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9db0c86d-6978-49da-a086-fd077f3799a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9db0c86d-6978-49da-a086-fd077f3799a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEWCASTLE UNIVERSITY"
published: "2021-08-18"
---

# (NU/1607) Supply of Unify Hi-Path 4000 PABX Maintenance

Buyer: NEWCASTLE UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-9db0c86d-6978-49da-a086-fd077f3799a1

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## Summary

The public procurement process involves Newcastle University seeking a provider for the maintenance of Unify Hi-Path 4000 PABX telecommunications services. The tender, identified as (NU/1607), has a total estimated value of £463,437.56 and was issued under a selective procurement method as part of the Restricted procedure. The contract period is set to commence on 18th December 2020 and will last for two years, with the option to extend for an additional two years. Key dates include the tender period that concluded on 18th November 2020 and the award date of 10th December 2020. The contract falls within the industry category of telecommunications-infrastructure maintenance services and is located in Newcastle, England.

This procurement opportunity presents significant growth potential for businesses specialising in telecommunications maintenance services, particularly those with expertise in PABX systems. Companies that are part of Lot 3 - Traditional telephony services within the Crown Commercial Services Networks Services 2 Framework (RM3808) are particularly well-positioned to compete. The contract's comprehensive service requirements, including call logging and voice mail systems, make it an attractive opportunity for both established firms and SMEs with relevant capabilities.

## Notice

The University's telecommunication services are provided by a Unify HiPath 4000 PABX which was installed in December 2003, and now consists of 6 Nodes (A-F). The scope of this contract is for the supply of maintenance services for a PABX System including call logging, customer announcements and voice mail systems with option of extending this to a fully managed service The contract period will be two-years with an option, at the University's sole discretion. to extend the contract by two further one-year periods Please note that this opportunity is only being made available to those Sellers appointed to Lot 3 - Traditional telephony services of the Crown Commercial Services (CCS) Networks Services 2 Framework (RM3808).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d095cbfe-fc75-4592-9509-7ee30d5d40c6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2021 |
| Submission deadline | 18 Nov 2020 |
| Future notice date | Not specified |
| Award date | 10 Dec 2020 |
| Contract period | 18 Dec 2020 - 17 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £463,437 |
| Lots value | Not specified |
| Awards value | £87,002 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE UNIVERSITY |
| Locality | NEWCASTLE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 7RU |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50332000 - Telecommunications-infrastructure maintenance services

## Release History

- 18 Aug 2021 at 11:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d095cbfe-fc75-4592-9509-7ee30d5d40c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d095cbfe-fc75-4592-9509-7ee30d5d40c6
  18th August 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9db0c86d-6978-49da-a086-fd077f3799a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9db0c86d-6978-49da-a086-fd077f3799a1.json.