---
title: "Bi-Borough Registrars Service Improvements"
ocid: "ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CAPITALESOURCING"
published: "2024-03-06"
---

# Bi-Borough Registrars Service Improvements

Buyer: CAPITALESOURCING  
Current stage: Tender  
OCID: ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e.json)

## Summary

The Bi-Borough Registrars Service Improvements tender is currently open for bidding. The buying organisation, capitalEsourcing, representing Westminster City Council and The Royal Borough of Kensington and Chelsea, is seeking a supplier to enhance the current Registrars Booking System with a budget of £475,000. The procurement process falls under the goods category and utilises an open procedure with a tender deadline of 3rd April 2024. The contract is expected to start on 14th May 2024 and end on 13th May 2027.

This opportunity is well-suited for businesses specialising in software packages and information systems. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate in this tender. By providing an improved booking solution, suppliers have the chance to enhance the customer experience for individuals booking ceremonies in the specified locations. This procurement process aims to create a more efficient system that can adapt to customer demand and behaviour, offering growth opportunities for businesses in the technology sector.

## Notice

Westminster City Council and The Royal Borough of Kensington and Chelsea are looking for a supplier to make improvements to the current Registrars Booking System, this would enable individuals booking ceremonies to have a smoother customer experience than is currently given through the website. A new booking solution would also include a facility that allow the service to better understand customer behaviour and requests so that the service can adapt to meet demand.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/36ada9d8-7372-4a95-a010-e0c4299c19d2 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Mar 2024 |
| Submission deadline | 3 Apr 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 13 May 2024 - 13 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £475,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAPITALESOURCING |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1E 6QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 Mar 2024 at 14:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/36ada9d8-7372-4a95-a010-e0c4299c19d2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/36ada9d8-7372-4a95-a010-e0c4299c19d2
  6th March 2024 - Opportunity notice on Contracts Finder
- https://www.capitalesourcing.com
  Link to eSourcing Portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e.json.
