---
title: "PME3611 - CRM Business Integration and System Implementation Partner"
ocid: "ocds-b5fd17-9dcb4d2a-05b7-4f7f-8e0a-9d0c53db0ba2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9dcb4d2a-05b7-4f7f-8e0a-9d0c53db0ba2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9dcb4d2a-05b7-4f7f-8e0a-9d0c53db0ba2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9dcb4d2a-05b7-4f7f-8e0a-9d0c53db0ba2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WALSALL COUNCIL E-TENDERING"
published: "2020-07-23"
---

# PME3611 - CRM Business Integration and System Implementation Partner

Buyer: WALSALL COUNCIL E-TENDERING  
Current stage: Tender  
OCID: ocds-b5fd17-9dcb4d2a-05b7-4f7f-8e0a-9d0c53db0ba2

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## Summary

The Walsall Council is currently inviting tenders for the project titled "CRM Business Integration and System Implementation Partner" as part of a market sounding exercise aimed at gathering contractor insights on the integration of its new CRM system, Microsoft Dynamics 365. This procurement process is classified under software integration consultancy services and falls within the services category. The tender period is set to end on 31st July 2020, with the contract expected to commence on 4th January 2021 and concluding on 31st December 2022. The delivery location is specified as Walsall, West Midlands, UK.

This tender presents significant opportunities for businesses, particularly those specialising in software integration and consultancy services, systems consultancy, and project management consultancy. Companies experienced in providing business management consulting, as well as software programming and technical services, would be well-positioned to compete. Engaging in this project would not only enhance the successful bidder's portfolio but also foster growth in the rapidly evolving CRM implementation sector.

## Notice

Walsall Council is undertaking this market sounding exercise to obtain the views of potential contractors on the procurement process and possible future strategy for the provision of the Business and System Integration of the Council's newly chosen CRM system, Microsoft Dynamics 365 Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ce87ea3-1ffd-47e0-a3ba-a8bfab56483e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2020 |
| Submission deadline | 31 Jul 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Jan 2021 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALSALL COUNCIL E-TENDERING |
| Locality | WEST MIDLANDS |
| Post town | Walsall |
| Postcode | WS1 1TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | St Matthew's |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72200000 - Software programming and consultancy services
- 72220000 - Systems and technical consultancy services
- 72221000 - Business analysis consultancy services
- 72224000 - Project management consultancy services
- 72227000 - Software integration consultancy services
- 72246000 - Systems consultancy services
- 72266000 - Software consultancy services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411100 - Business development consultancy services
- 79415200 - Design consultancy services

## Release History

- 23 Jul 2020 at 14:10 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8ce87ea3-1ffd-47e0-a3ba-a8bfab56483e
- 23 Jul 2020 at 14:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8ce87ea3-1ffd-47e0-a3ba-a8bfab56483e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ce87ea3-1ffd-47e0-a3ba-a8bfab56483e
  23rd July 2020 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/walsallcouncil/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://www.walsall.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9dcb4d2a-05b7-4f7f-8e0a-9d0c53db0ba2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9dcb4d2a-05b7-4f7f-8e0a-9d0c53db0ba2.json.
