---
title: "Review Effective Usage of System C's Social Care System"
ocid: "ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Bristol City Council"
published: "2026-09-17"
---

# Review Effective Usage of System C's Social Care System

Buyer: Bristol City Council  
Current stage: Award  
OCID: ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7

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## Summary

Bristol City Council commissioned a professional services review of the effective use of System C’s social care system. The work concerns software and information systems, with the practical focus on examining how the council uses its social care technology and identifying how that use can be made more effective. The buying organisation is Bristol City Council, located at City Hall, College Green, Bristol. The recorded delivery coverage includes Bristol, the wider United Kingdom, Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world, although the council is the named operational buyer. This is a services requirement rather than a software supply, construction or general goods contract.

The procurement has been awarded and is complete. Bristol City Council used a direct award procedure, with Permanent Futures Ltd selected as supplier on 2 September 2026. The awarded contract value is £60,000. The contract period runs from 29 September 2026 to 28 February 2027. The tender submission deadline was 19 August 2026 at 23:59. The procurement was classified as services and relates to software and information systems. The published suitability assessment marked the opportunity as unsuitable for small and medium-sized enterprises and for voluntary, community and social enterprises. The award was made directly rather than through an open competition.

This award shows Bristol City Council’s need for specialist support in reviewing and improving the way it uses System C’s social care system. A credible competitor for comparable work would need a strong understanding of social care operations, the System C environment and the practical relationship between technology, processes and user outcomes. It would also need to demonstrate the capacity to carry out a focused review and turn findings into usable improvements for a council service. The recorded assessment did not consider the requirement suitable for SMEs or voluntary, community and social enterprises, while the selected supplier was classified as a large organisation. This points to a buyer seeking established specialist delivery capacity.

## Notice

Review Effective Usage of System C's Social Care System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f79496dd-ea66-4fe2-86e9-5c29dfef07d9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Sep 2026 |
| Contract period | 29 Sep 2026 - 28 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Bristol City Council |
| Locality | BRISTOL |
| Postcode area | Bristol |
| Postcode | BS1 5TR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Hotwells and Harbourside |
| Westminster constituency | Bristol Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERMANENT FUTURES LIMITED |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 17 Sep 2026 at 16:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f79496dd-ea66-4fe2-86e9-5c29dfef07d9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f79496dd-ea66-4fe2-86e9-5c29dfef07d9
  17th September 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.bristol.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7.json.