---
title: "Tenancy Relations Service"
ocid: "ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BRENT"
published: "2024-04-24"
---

# Tenancy Relations Service

Buyer: LONDON BOROUGH OF BRENT  
Current stage: Award  
OCID: ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a

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## Summary

The London Borough of Brent has awarded a contract for the provision of the Tenancy Relations Service. The service involves initial assessment, mediation, and referral of harassment or illegal eviction cases. The contract value is £180,000, with a contract period from April 1, 2024, to April 1, 2028. The procurement method used was an open procedure, with a tender period that ended on February 13, 2024. The contracting authority, London Borough of Brent, can be contacted at corporate.procurement@brent.gov.uk.

This tender opportunity for the Tenancy Relations Service in the housing services category is suitable for SMEs and VCSEs. Businesses in the housing industry that offer mediation and casework services related to harassment and illegal evictions are well-suited to compete. The award was given to Hodge Jones and Allen Solicitors Limited, showcasing an example of successful participation in the procurement process for interested businesses.

## Notice

The Council, through its Housing Needs Service, will carry out an initial assessment of any case where there is a complaint of harassment or illegal eviction. The Council officer will contact all parties to try and mediate and resolve any issues by telephone. If the Council's initial assessment concludes that a case requires ongoing investigation and casework, the case will then be referred to the Service Provider. The Council will carry out its mediation service over the telephone, the purpose of which will be to determine if the matter needs to be referred to the Service Provider. Any harassment/illegal eviction matter will be referred by a Housing Options Officer or Manager by sending an e-mail with brief details of the issue to the Service Provider. This will ensure that a record of every referral made is kept and to monitor the performance of the Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f457701a-5730-4948-802c-e2990c922acd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2024 |
| Submission deadline | 13 Feb 2024 |
| Future notice date | Not specified |
| Award date | 28 Mar 2024 |
| Contract period | 7 Apr 2024 - 7 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | £175,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BRENT |
| Locality | WEMBLEY |
| Post town | Harrow |
| Postcode | HA9 0FJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI72 Brent |
| Local authority | Brent |
| Electoral ward | Wembley Park |
| Westminster constituency | Brent West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HODGE JONES AND ALLEN SOLICITORS |

## CPV Codes

### Divisions

- 70 - Real estate services

### Codes

- 70333000 - Housing services

## Release History

- 24 Apr 2024 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f457701a-5730-4948-802c-e2990c922acd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f457701a-5730-4948-802c-e2990c922acd
  24th April 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.brent.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a.json.