---
title: "24-010 Information Technology Service Management (ITSM) Solution"
ocid: "ocds-b5fd17-9e45a28f-1a6f-44e1-a270-56bdfffea5aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e45a28f-1a6f-44e1-a270-56bdfffea5aa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9e45a28f-1a6f-44e1-a270-56bdfffea5aa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9e45a28f-1a6f-44e1-a270-56bdfffea5aa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROTHERHAM METROPOLITAN BOROUGH COUNCIL"
published: "2024-10-18"
---

# 24-010 Information Technology Service Management (ITSM) Solution

Buyer: ROTHERHAM METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9e45a28f-1a6f-44e1-a270-56bdfffea5aa

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## Summary

Rotherham Metropolitan Borough Council has completed the procurement process for an Information Technology Service Management (ITSM) solution, awarding the contract to Industrial and Financial Systems (IFS UK Ltd). This direct award, listed under procurement ID 24-010, falls within the software package and information systems industry category. The contract, valued at £50,632, will be in effect from 9th June 2024 to 8th June 2025, and targets the delivery location with postcode S60 1AE. The procurement method employed was a direct award, and the award notice was published on 18th October 2024.

This tender presents significant growth opportunities for businesses specialising in IT service management solutions, particularly those capable of delivering comprehensive software packages. While this contract was directly awarded to a large supplier, similar opportunities may exist for businesses capable of providing innovative IT solutions for governmental bodies. Companies with expertise in software development, managed IT services, and systems integration would be well-positioned to compete in future tenders from organisations like Rotherham Metropolitan Borough Council.

## Notice

Direct award made to Industrial and Financial Systems (IFS UK Ltd) via ERF000478-24 for the period from 09/06/2024 to 08/06/2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ae57e2ae-d626-49d4-9f43-059702b65292 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2024 |
| Submission deadline | 7 Jun 2024 |
| Future notice date | Not specified |
| Award date | 6 Jun 2024 |
| Contract period | 8 Jun 2024 - 8 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,632 |
| Lots value | Not specified |
| Awards value | £50,632 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROTHERHAM METROPOLITAN BOROUGH COUNCIL |
| Locality | ROTHERHAM |
| Post town | Sheffield |
| Postcode | S60 1AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE34 Rotherham |
| Local authority | Rotherham |
| Electoral ward | Boston Castle |
| Westminster constituency | Rotherham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INDUSTRIAL AND FINANCIAL SYSTEMS, IFS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Oct 2024 at 07:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ae57e2ae-d626-49d4-9f43-059702b65292

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ae57e2ae-d626-49d4-9f43-059702b65292
  18th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e45a28f-1a6f-44e1-a270-56bdfffea5aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9e45a28f-1a6f-44e1-a270-56bdfffea5aa.json.