---
title: "Universal Support"
ocid: "ocds-b5fd17-9e46cc34-35a7-46b6-8d95-845749db7778"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e46cc34-35a7-46b6-8d95-845749db7778"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9e46cc34-35a7-46b6-8d95-845749db7778.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9e46cc34-35a7-46b6-8d95-845749db7778.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2024-07-23"
---

# Universal Support

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-9e46cc34-35a7-46b6-8d95-845749db7778

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## Summary

Norfolk County Council is seeking bids for the Universal Support contract, which falls under the social work and related services category (CPV 85300000). The project aims to address economic activity and barriers preventing people from joining the workforce, with measures starting in Autumn 2024 and continuing through March 2029. This open procedure above threshold is currently in the Tender stage, with the tender period closing on 22nd August 2024. The contract itself is set to commence on 11th September 2024 and conclude on 8th October 2025. This procurement is open to organisations located in the United Kingdom and several international regions including Europe and British Overseas Territories. The initiative includes collaboration with local authorities and the Local Government Association.

This tender offers significant opportunities for businesses specialising in social work and related services. Small and medium-sized enterprises (SMEs) are particularly encouraged to apply, making it an excellent avenue for business growth. Organisations experienced in employment support and those providing social services will find this project highly compatible with their expertise. The inclusion of a Triage Service managed by the Council ensures a streamlined referral system, enhancing the service delivery model and providing an impactful role for the winning bidder.

## Notice

In the 2023 Spring and Autumn Statements the Government introduced a package of measures (including Universal Support) to address economic activity and the barriers preventing people joining the workforce. They are centred on the principle that anyone can be employed if they want paid employment and sufficient support is provided. Universal Support will support those out of work and those wishing to move into work as well as those at risk of disengaging from the workforce. Phase One has seen the extension of Pioneer (delivered in Norfolk by Shaw Trust) and the introduction of pilots for Local Supported Employment (delivered by NCC Adult Social Care) and Individual Placement Support Primary Care (Working Well Norfolk (WWN) contracted to Seetec Pluss by NCC). Phase Two is delivery of Universal Support. The first tranche of support was expected to launch in Autumn 2024 and will run through to March 2029. To assist in the development of Universal Support DWP have worked with Local Government Association (LGA) and a select number of local authorities through a series of workshops during Autumn 2023 to help shape the provision. A series of consultation events will be organised once announcements are made by the government to develop the model of delivery. The desire within Growth & Investment is to include a 'Triage Service' in the build. This would be run by the Council and referrals would then be passed seamlessly to the right provider Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2214e752-efda-413d-87b3-f105a7c2cbb6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2024 |
| Submission deadline | 22 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 11 Sep 2024 - 8 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 23 Jul 2024 at 09:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2214e752-efda-413d-87b3-f105a7c2cbb6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2214e752-efda-413d-87b3-f105a7c2cbb6
  23rd July 2024 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/norfolkcc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e46cc34-35a7-46b6-8d95-845749db7778. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9e46cc34-35a7-46b6-8d95-845749db7778.json.
