---
title: "Facilities Management (FM) Services - East Region"
ocid: "ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-11-25"
---

# Facilities Management (FM) Services - East Region

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc)  
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## Summary

The procurement process for the "Facilities Management (FM) Services - East Region" contract, managed by HM Revenue & Customs (HMRC), involves the provision of various FM services, including maintenance, landscaping, catering, cleaning, visitor support, workplace FM services, waste services, statutory obligations, CAFM & helpdesk services, billable works & projects, as well as carbon net-zero and social value activities. The industry category is Facilities Management Services (CPV Code 79993100), with a focus on locations across the United Kingdom. The procurement stage is at the award phase, with a contract value of £336,000,000 awarded to Mitie FM Limited. The contract period starts on 1 May 2025 and ends on 30 April 2035, following a tender process that concluded on 21 June 2024. The procurement method used was a selective call-off from a framework agreement under RM6232 Lot 1c.

This tender presents significant opportunities for businesses in the facilities management sector, particularly those capable of delivering a comprehensive range of services outlined in the contract. The substantial contract value and lengthy contract term of 10 years, with the possibility of extension, offer a stable and lucrative partnership for capable providers. Companies specialising in both hard and soft FM services, alongside those that can contribute to carbon net-zero initiatives, will be well-suited to compete. Large enterprises with extensive experience in managing complex FM requirements across multiple locations will find this contract particularly appealing for business growth opportunities.

## Notice

This contract is awarded following a framework further competition call-off procedure under RM6232 Lot 1c Facilities Management and Workplace Services. The contract is for the provision Facilities Management Services, to be provided to HMRC sites in its 'East' region, which shall include: Hard FM Services including maintenance and landscaping services, Soft FM Services including catering, cleaning, visitor support services, workplace FM services, and waste services, Statutory Obligations, CAFM & Helpdesk Services, Billable Works & Projects, Carbon Net Zero and Social Value activities. The contract term is for an initial period of 5 years commencing from 01 May 2025 following a mobilisation period, with three optional extension periods of 3 years + 1 year + 1 year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ae8e721-a5f8-414d-bffe-1539c2e5c76e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2024 |
| Submission deadline | 21 Jun 2024 |
| Future notice date | Not specified |
| Award date | 21 Nov 2024 |
| Contract period | 30 Apr 2025 - 30 Apr 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000,000 |
| Lots value | Not specified |
| Awards value | £336,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITIE FM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79993100 - Facilities management services

## Release History

- 25 Nov 2024 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ae8e721-a5f8-414d-bffe-1539c2e5c76e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ae8e721-a5f8-414d-bffe-1539c2e5c76e
  25th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/171241a0-690d-402d-8966-b6541525e410

## Notice URLs

- https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc.json.