---
title: "1617BC13 Universal Credit - Concept testing the migration of tax credits customers to Universal"
ocid: "ocds-b5fd17-9e8292b1-47f7-4cba-9dbd-8321a53ac4fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e8292b1-47f7-4cba-9dbd-8321a53ac4fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9e8292b1-47f7-4cba-9dbd-8321a53ac4fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9e8292b1-47f7-4cba-9dbd-8321a53ac4fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2017-02-02"
---

# 1617BC13 Universal Credit - Concept testing the migration of tax credits customers to Universal

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-9e8292b1-47f7-4cba-9dbd-8321a53ac4fc

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## Summary

The recent procurement process, titled "1617BC13 Universal Credit - Concept testing the migration of tax credits customers to Universal," was conducted by H M Revenue & Customs. This initiative falls under the category of research and experimental development services and is located in London, United Kingdom. The procurement method used was a mini-competition within the DWP Social and Economic Research Framework, and the contract value is £49,914. The contract period commenced on 20 December 2016 and will conclude on 31 March 2017. The tender period ended on 6 December 2016.

This contract presents valuable opportunities for businesses, particularly those specialising in qualitative research and developmental services. Firms with experience in understanding consumer behaviour and migration processes, especially relating to tax credits and welfare transitions, would be well-suited to compete. Additionally, small and medium-sized enterprises (SMEs) may find it beneficial to engage in such projects, as the procurement process aligns with services that accommodate their capabilities.

## Notice

This qualitative research with tax credits customers will explore responses to potential high level Universal Credit migration journeys, considering tax credit customers reactions to the potential journeys, their understanding of what they may need to do and the consequences of inaction. The findings will be used to inform our understanding of how the transition can be made easier for them. Additional information: This contract was let following a mini-competition within the DWP Social and Economic Research Framework 2013

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/350cc5fe-ec4b-4c7c-b0c2-e45747b5656a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2017 |
| Submission deadline | 6 Dec 2016 |
| Future notice date | Not specified |
| Award date | 16 Dec 2016 |
| Contract period | 20 Dec 2016 - 31 Mar 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,914 |
| Lots value | Not specified |
| Awards value | £49,914 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS-MORI |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73100000 - Research and experimental development services

## Release History

- 2 Feb 2017 at 15:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/350cc5fe-ec4b-4c7c-b0c2-e45747b5656a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/350cc5fe-ec4b-4c7c-b0c2-e45747b5656a
  2nd February 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b1b2ae3d-6c34-4e36-9203-f7a2f0e5ff60
  Service Order

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e8292b1-47f7-4cba-9dbd-8321a53ac4fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9e8292b1-47f7-4cba-9dbd-8321a53ac4fc.json.