---
title: "BAT Advice Service"
ocid: "ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2017-11-23"
---

# BAT Advice Service

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82.json)

## Summary

The procurement process for the provision of a "BAT Advice Service" was conducted by the Defra Network eTendering Portal, located in London, England. This contract falls under the category of telephone-answering services and was valued at £212,460. The tender process was completed on 1st March 2014, and the contract was active from 1st April 2014 until 31st October 2017. The procurement was initiated through tendering methods and was part of a notable government contract structure.

This opportunity presents significant potential for growth for businesses specialising in call centre services, particularly those experienced in environmental or public service sectors. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would find this tender particularly relevant. The process of e-tendering via the Bravo portal can open doors for these businesses to participate in future contracts by establishing relationships with large buyers like Defra, ultimately enhancing their service offerings and market presence.

## Notice

A contract let through OJEC for the provision of a Bat Advice Service to the pubic via a telephone helpline Additional information: Please note that Defra procurement uses e-tendering, provided by Bravosolutions. In order to access the Bravo system you will need to be registered. Could I therefore request that you register on the Bravo portal for Defra. If you're already registered on the Bravo portal please check that your registration includes Defra, as you have to specify us in order to correctly receive the tender documents. If you have any problems with the registration process, please contact the Bravo helpline on 0800 368 4850 or alternatively email them at help@bravosolution.co.uk. The link you require for new registration/amendments to registrations is - https://defra.bravosolution.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/61c17db0-eb1d-4bab-a26d-fb2918d8f184 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Nov 2017 |
| Submission deadline | 1 Mar 2014 |
| Future notice date | Not specified |
| Award date | 31 Mar 2014 |
| Contract period | 31 Mar 2014 - 31 Oct 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £212,460 |
| Lots value | Not specified |
| Awards value | £212,460 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BAT CONSERVATION TRUST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services
- 79511000 - Telephone operator services

## Release History

- 23 Nov 2017 at 15:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/61c17db0-eb1d-4bab-a26d-fb2918d8f184

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/61c17db0-eb1d-4bab-a26d-fb2918d8f184
  23rd November 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://defra.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9e966bd1-4192-4e47-b9d0-d6f2aff28d82.json.