---
title: "Post Office Ltd (Front Office Counter Services)"
ocid: "ocds-b5fd17-9e98eb00-dab3-48c3-9cee-61f8b1ff8161"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e98eb00-dab3-48c3-9cee-61f8b1ff8161"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9e98eb00-dab3-48c3-9cee-61f8b1ff8161.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9e98eb00-dab3-48c3-9cee-61f8b1ff8161.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SECURITY INDUSTRY AUTHORITY"
published: "2021-05-05"
---

# Post Office Ltd (Front Office Counter Services)

Buyer: SECURITY INDUSTRY AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-9e98eb00-dab3-48c3-9cee-61f8b1ff8161

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## Summary

The Security Industry Authority is seeking to procure Front Office Counter Services for Post Office Ltd. The tender titled "Post Office Ltd (Front Office Counter Services)" falls under the services category, specifically classified as post office counter services (CPV code 64114000). The procurement process is complete, with the awarding of the contract published on 5th May 2021. The contract spans from 1st April 2021 to 31st March 2023, with a total contract value of £2,135,412, awarded through a selective procurement method, call-off from a framework agreement. The delivery location is primarily based in London, with a postal code of E14 1UG.

This tender presents significant opportunities for businesses in the services sector, particularly those specialising in counter services and technical interface solutions. Companies equipped to provide application interface specifications and technical requirements for transactional platforms would be well-suited to compete for similar contracts in the future. Engaging with such procurement opportunities can aid in the growth of service-oriented enterprises looking to establish long-term relationships with large public sector entities like the Security Industry Authority and Post Office Ltd.

## Notice

The SIA requires Front Office Counter Services which will include Application Interface Specification, Technical Interface, Screen Flows and Requirements Traceability Matrix. Additional information: Please contact us via SIA.Procurement@sia.gov.uk if you have any questions in relation to this contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5eab3569-c8c8-4dfd-9404-245ba83e7e35 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2021 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 30 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,135,412 |
| Lots value | Not specified |
| Awards value | £2,135,412 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SECURITY INDUSTRY AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 1UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Mile End |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | POST OFFICE |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64114000 - Post office counter services

## Release History

- 5 May 2021 at 16:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5eab3569-c8c8-4dfd-9404-245ba83e7e35

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5eab3569-c8c8-4dfd-9404-245ba83e7e35
  5th May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9e98eb00-dab3-48c3-9cee-61f8b1ff8161. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9e98eb00-dab3-48c3-9cee-61f8b1ff8161.json.