---
title: "eCase - NE Correspondence Case Management Solution FOI EIR PQ"
ocid: "ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2021-09-03"
---

# eCase - NE Correspondence Case Management Solution FOI EIR PQ

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9.json)

## Summary

The procurement process involves the Defra Network eTendering Portal, which has awarded a contract for the "eCase - NE Correspondence Case Management Solution FOI EIR PQ." This procurement is categorised under software package and information systems and is located in London, England. The procurement stage is complete, having transitioned through planning, tender, and now award. The winning bid was submitted by Fivium Limited for a total value of £89,667, with the contract period starting on 23 February 2021 and concluding on 24 February 2023. The tender process was selective and was executed as a call-off from a framework agreement, with the tender period closing on 23 January 2021.

This tender presents a significant opportunity for businesses within the software development and IT service sectors, particularly for those that specialise in cloud solutions and case management systems. SMEs would be particularly well-suited to compete, as the procurement emphasises accessible services that improve operational efficiency and data management for the UK public sector. Businesses that can provide scalable, secure, and comprehensive case management solutions, as well as possess experience with public sector procurement processes, are encouraged to leverage this opportunity for growth.

## Notice

Cloud Software providing the following: eCase+ Service delivered over the internet eCase - Correspondence, FOI, EIR, PQ and Complaints case management (Internet) Manage Freedom of Information (FOI), GDPR SAR, Ministerial Correspondence (MC), Parliamentary Questions (PQ), Letters, Complaints, Court Orders, and more in one simple system. eCase is the correspondence case management service that the UK public sector relies on. It is the proven, most scalable, secure and comprehensive service available. Additional information: Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk", ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk. "

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/96956a2d-1ab0-483f-a82a-b056b9049886 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2021 |
| Submission deadline | 23 Jan 2021 |
| Future notice date | Not specified |
| Award date | 23 Feb 2021 |
| Contract period | 23 Feb 2021 - 24 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,667 |
| Lots value | Not specified |
| Awards value | £89,667 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72416000 - Application service providers

## Release History

- 3 Sep 2021 at 17:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/96956a2d-1ab0-483f-a82a-b056b9049886

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/96956a2d-1ab0-483f-a82a-b056b9049886
  3rd September 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b28e5fa3-b0ed-471f-b230-320913444626
  n/a

## Notice URLs

- https://defra.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9.json.