---
title: "LAS Redbox/Uniphore Support - LASCCN0296"
ocid: "ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON AMBULANCE SERVICE NHS TRUST"
published: "2025-09-03"
---

# LAS Redbox/Uniphore Support - LASCCN0296

Buyer: LONDON AMBULANCE SERVICE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a

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## Summary

The procurement process, initiated by the London Ambulance Service NHS Trust, involved the provision of maintenance and technical support services for the RedBox call recording platform under the framework agreement titled "LAS Redbox/Uniphore Support - LASCCN0296." This contract falls under the category of Software package and information systems, with an additional focus on Software maintenance and repair services. The procurement, conducted through a selective method as a call-off from a framework agreement, was completed with the award status on 11th August 2025. The contract period spans from 11th July 2025 to 10th April 2026, with the services required at the London location, SE1 8SD. The total award value is GBP 262,460.16.

This contract offers substantial opportunities for businesses involved in the software support and maintenance sector, especially those familiar with the ICT framework. Although the process was selective, it highlights the demand for specialised technical services in critical public sector operations like healthcare. Large-scale businesses, particularly those that can quickly integrate and align with public sector frameworks and requirements, are well-positioned to benefit from such contracts. This contract underscores the strategic importance of positioning within framework agreements to secure ongoing and future opportunities in public procurement.

## Notice

Provision of maintenance and technical support services for the RedBox call recording platform. Framework used: London ICT framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/25ab3895-9c47-41a3-be99-84cfd4f1eb88 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2025 |
| Submission deadline | 11 Jun 2025 |
| Future notice date | Not specified |
| Award date | 10 Aug 2025 |
| Contract period | 10 Jul 2025 - 10 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £262,460 |
| Lots value | Not specified |
| Awards value | £262,460 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON AMBULANCE SERVICE NHS TRUST |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS PUBLIC |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72267000 - Software maintenance and repair services

## Release History

- 3 Sep 2025 at 14:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/25ab3895-9c47-41a3-be99-84cfd4f1eb88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/25ab3895-9c47-41a3-be99-84cfd4f1eb88
  3rd September 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a.json.