---
title: "Customer Profiling Services"
ocid: "ocds-b5fd17-9ebc9289-b8c9-4db0-9547-8fa1ff74fcd2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ebc9289-b8c9-4db0-9547-8fa1ff74fcd2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ebc9289-b8c9-4db0-9547-8fa1ff74fcd2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ebc9289-b8c9-4db0-9547-8fa1ff74fcd2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STONEWATER LIMITED"
published: "2018-08-14"
---

# Customer Profiling Services

Buyer: STONEWATER LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-9ebc9289-b8c9-4db0-9547-8fa1ff74fcd2

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## Summary

The procurement process described involves Stonewater Limited, a UK-based organisation, seeking Customer Profiling Services. This tender, classified under survey services (CPV code 79311000), aimed to gather information from all Stonewater residents to enhance their service delivery. The procurement method utilised was a limited competitive quotation below the threshold, with an estimated contract value of £134,000 and a minimum contract value of £40,000. The tender period concluded on 6 July 2018, with the contract period commencing from 17 July 2018 and concluding on 30 November 2018. The award of the contract was made on 16 July 2018 to Opinion Research Services Limited, a supplier based in Swansea.

This tender presents opportunities for businesses specialising in survey services, particularly those with experience in customer profiling and data collection. Companies that can effectively analyse resident data to inform service planning would be well-positioned to compete in similar future tenders. As the procurement method was limited, this tender might suit small and medium-sized enterprises (SMEs) capable of delivering tailored, high-quality services to the public sector.

## Notice

Customer profiling exercise involving gathering information from all Stonewater residents (except retirement living schemes) for the purposes of planning and delivering Stonewater services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a48455d9-7a6c-4337-80c7-8d78834552b1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2018 |
| Submission deadline | 6 Jul 2018 |
| Future notice date | Not specified |
| Award date | 15 Jul 2018 |
| Contract period | 16 Jul 2018 - 30 Nov 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £134,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STONEWATER LIMITED |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE8 6EP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | North Whetstone |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPINION RESEARCH SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 14 Aug 2018 at 15:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a48455d9-7a6c-4337-80c7-8d78834552b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a48455d9-7a6c-4337-80c7-8d78834552b1
  14th August 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ebc9289-b8c9-4db0-9547-8fa1ff74fcd2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ebc9289-b8c9-4db0-9547-8fa1ff74fcd2.json.