---
title: "Development of KPIs for Digital Services and Delivery Diagnostic"
ocid: "ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT"
published: "2021-03-10"
---

# Development of KPIs for Digital Services and Delivery Diagnostic

Buyer: MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT  
Current stage: Award  
OCID: ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344.json)

## Summary

The procurement process for the "Development of KPIs for Digital Services and Delivery Diagnostic" was conducted by the Ministry of Housing, Communities & Local Government in London, England. This project falls under the information technology services sector and has a total contract value of £200,000, with a minimum contract value of £99,500. The procurement method utilised was selective, and it was initiated as a tender from the G-Cloud 12 framework, which concluded on 4 December 2020. The contract commenced on 18 December 2020 and is set to end on 31 March 2021.

This tender presents significant opportunities for growth for small and medium-sized enterprises (SMEs), particularly those specialising in developing key performance indicators and providing digital services. Businesses that excel in IT service delivery, especially those familiar with government frameworks and contracts, would be well-suited to compete in future tenders of a similar nature. Engaging with this type of procurement can enhance a firm's portfolio and showcase their capabilities to potential clients in the public sector.

## Notice

Development of a range of KPIs for use by the MHCLG Digital Team when competing and awarding new Digital Service Contracts and conducting a Delivery diagnostic. Additional information: Call-off from the Crown Commercial Service G-Cloud 12 framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/66071c2f-be6e-4eb3-a041-4fcbf0c9f84c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | 4 Dec 2020 |
| Future notice date | Not specified |
| Award date | 11 Dec 2020 |
| Contract period | 18 Dec 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ANDIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 10 Mar 2021 at 10:39 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/66071c2f-be6e-4eb3-a041-4fcbf0c9f84c
- 21 Dec 2020 at 10:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/66071c2f-be6e-4eb3-a041-4fcbf0c9f84c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/66071c2f-be6e-4eb3-a041-4fcbf0c9f84c
  10th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/61d609b6-c4ae-4535-9547-eb2b893cdf7f
  Copy of call-off contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/121acc93-6c59-4963-88b8-4e48a2b65530
  Contract variation for additional diagnostic work

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ebf3d5e-adb3-4cec-b32f-60c3ed330344.json.