---
title: "Telephony Support Services"
ocid: "ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GAMBLING COMMISSION"
published: "2022-04-05"
---

# Telephony Support Services

Buyer: GAMBLING COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f.json)

## Summary

The Gambling Commission has successfully completed a procurement process for Telephony Support Services, under a one-year telecom contract aimed at transitioning to a fully cloud-based service, thereby eliminating future telephony needs. The procurement method employed was a single tender action, with a total contract value of £36,000, awarded to KORIS LIMITED. The tender period ended on 17th February 2022, while the contract commenced on 31st March 2022 and will run until 1st April 2023. This opportunity falls within the telecommunications industry and is situated in Birmingham, England.

This tender presents significant opportunities for businesses, particularly those in the telecommunications services sector. Companies that provide innovative cloud-based solutions and support services would be well-suited to compete in future tenders for similar contracts. The emphasis on moving to a more modern technology infrastructure indicates a growing demand for providers who can offer expertise in cloud communications and related services, signalling a potential growth area for SMEs in the sector.

## Notice

1 year telecom contract whilst we move to 100% cloud based service removing future need for telephony services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b6a29d4f-94fd-4e7e-8fae-6c3fdd935cc8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2022 |
| Submission deadline | 17 Feb 2022 |
| Future notice date | Not specified |
| Award date | 17 Feb 2022 |
| Contract period | 30 Mar 2022 - 1 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,000 |
| Lots value | Not specified |
| Awards value | £36,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GAMBLING COMMISSION |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4BP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KORIS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32524000 - Telecommunications system

## Release History

- 5 Apr 2022 at 09:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b6a29d4f-94fd-4e7e-8fae-6c3fdd935cc8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b6a29d4f-94fd-4e7e-8fae-6c3fdd935cc8
  5th April 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gamblingcommission.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ecefcbd-0540-4b01-aa9a-9c029f4eaf1f.json.