---
title: "Care and Support at Home Tier 2"
ocid: "ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HAMPSHIRE COUNTY COUNCIL"
published: "2020-11-09"
---

# Care and Support at Home Tier 2

Buyer: HAMPSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad.json)

## Summary

The procurement process, titled "Care and Support at Home Tier 2," is managed by Hampshire County Council and falls under the health and social work services category. Located in Winchester, England, the tender is currently in the award stage with an ongoing contract period that started on 23 July 2018 and will run until 30 June 2027. Providers can apply for this tier, and although there is no guarantee of receiving packages, it remains open for continuous participation until the stated end date. Key contacts include Chris Powner from Hampshire County Council, who can be reached at chris.powner@hants.gov.uk.

This tender presents substantial business opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in care and support services. Businesses eager to compete should be well-versed in delivering home care and support, as they will need to submit competitive rates and respond to service-related questions to qualify. Given the tiered structure of contract allocation, this is an excellent chance for providers to establish themselves in the local market, particularly those equipped to navigate the nuances of care delivery as they aspire to secure contracts in underserved zones.

## Notice

Care and Support at Home Tier 2 is a call-off which has been run under the Help to Live at Home Open Framework, set up under the light touch regulations, Tier 2 is available for all providers accepted onto the framework to apply for. When applying for tier 2 providers need to pass a number of pass/fail questions relating to the service they deliver. In addition they need to submit a consolidated hourly rate for all zones they wish to provide care in. Providers are able to set up to three rates for each zone they wish to work in. A standard rate which must be between PS15 and PS20 and two enhanced rates. There are no caps on the enhanced rates providers can set. Once accepted onto tier 2 there is no guarantee of any packages. All packages of care will be offered to the tier1 contract in the zone first. Only those packages which the tier 1 provider can not accept will be referred to tier2. A competition will then be run where all providers accepted onto tier 2 can bid for the package at the rates they set in their originally tender submission. Tier 2 is always open for providers to join. A closing date and award date prior to the contract start date has been added to enable completion of this form however the opportunity is open till the 30th June 2025 and providers will be awarded contracts throughout this period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b60be137-a5d2-42c5-858e-13b85dc428d9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - call off from lighht touch vehicle |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Nov 2020 |
| Submission deadline | 21 Jul 2018 |
| Future notice date | Not specified |
| Award date | 21 Jul 2018 |
| Contract period | 22 Jul 2018 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | £1 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE COUNTY COUNCIL |
| Locality | WINCHESTER |
| Post town | Southampton |
| Postcode | SO23 8ZB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Michael |
| Westminster constituency | Winchester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 33 |
| Supplier names | AGINCARE; ALINA HOMECARE; ALL CARE (GB; AMKARE LIMITED T/A RIGHT AT HOME SOLENT; BURLEYS HOME CARE SERVICES; CARE @ HOME NEWBURY; CARING HANDS DOMICILIARY SERVICES; CROFTON CARE PARTNERSHIP; EDITH HEALTHCARE; EMINENT CARE LIMITED TRADING AS HOME INSTEAD CENTRAL HAMPSHIRE; ENVIVA CARE; EVERYCARE (CENTRAL HANTS; FLAMELILY INDEPENDENT LIVING; FYC CARE LTD (TRADING AS CAREMARK BASINGSTOKE AND DEANE; HANTS HEALTHCARE; HEARTS AT HOME CARE; HELPING HANDS ALLCARE; J & K CARE SPECIALISTS; LIBERTY CHOICE (SOUTHERN; MAXCARE LTD (TRADING AS HOME INSTEAD FARNBOROUGH, FLEET AND FARN; MOREPOWER; NOBILIS CARE; NUMADA HOME CARE LIMITED T/A NUMADA HOMECARE; ONE COMMUNITY EASTLEIGH; P & M HOMECARE LIMITED T/A BLUEBIRD CARE; PERENNIAL INVESTMENT; SAFE HARBOUR HOMECARE; SEVACARE (UK; SMART CARE; SOCIAL CARE IN ACTION; STARLIGHT HEALTHCARE; TIMELESS RESOURCES; WHISPERS CARE SOLUTIONS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 9 Nov 2020 at 15:19 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b60be137-a5d2-42c5-858e-13b85dc428d9
- 19 Sep 2018 at 12:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b60be137-a5d2-42c5-858e-13b85dc428d9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b60be137-a5d2-42c5-858e-13b85dc428d9
  9th November 2020 - Awarded contract notice on Contracts Finder
- https://www.hants.gov.uk/business/procurement/contract-award-notices/AS11735-tier2-careandsupportathome
  This link shows all providers accepted onto Tier 2 throughout the lfe of the contract. It includes the providers listed in the award information below but also those that have subsequently been accepted.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9ee6da77-c454-4585-be08-14ead06283ad.json.