---
title: "Online Usability Tool"
ocid: "ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY LIMITED"
published: "2024-12-16"
---

# Online Usability Tool

Buyer: STUDENT LOANS COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103.json)

## Summary

The Student Loans Company Limited has completed the procurement process for an Online Usability Tool, classified under IT services: consulting, software development, Internet and support (CPV code 72000000). The procurement, from a framework agreement using a selective method, reached the award stage on 6th December 2024, with a contract period starting on 23rd January 2025 and ending on 22nd January 2027. This initiative aims to enhance the usability testing platform for the company's interaction and content designs, aligning with service standards and ensuring cost-effective development. The tool will be delivered to Glasgow (G5 8DF), with a total contract value of £160,000.

This tender presents significant opportunities for SMEs, particularly those specialising in IT services and usability testing. It allows businesses to demonstrate their expertise in providing robust and insightful user experience solutions. As the project involves iterative design testing and extensive data analysis, companies with strong backgrounds in UX/UI design and agile development processes are well-suited to compete in such procurement processes. Collaboration with the Student Loans Company Limited can enhance a contractor's portfolio and open doors for future public sector projects.

## Notice

The online usability tool will allow the CX directorate to provide a more robust testing platform for our interaction and content designs to ensure that they are meeting customer needs before being deployed into development and made live, this not only aligns SLC to the CDDO service standards but also delivers value for money as designs can be iterated and tested quickly outside of a costly development environment, whilst providing in-depth quantitative and qualitative insights for UX designers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fceebf69-917a-4d15-839c-00262b5851af |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2024 |
| Submission deadline | 1 Dec 2024 |
| Future notice date | Not specified |
| Award date | 6 Dec 2024 |
| Contract period | 23 Jan 2025 - 22 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | £160,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G5 8DF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERTESTING TECHNOLGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Dec 2024 at 09:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fceebf69-917a-4d15-839c-00262b5851af

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fceebf69-917a-4d15-839c-00262b5851af
  16th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103.json.