--- title: "Cemetery and Crematorium Software" ocid: "ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec.json" source: "Contracts Finder" current_stage: "Award" buyer: "Worcester City Council" published: "2026-08-26" --- # Cemetery and Crematorium Software Buyer: Worcester City Council Current stage: Award OCID: ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec.json) ## Summary Worcester City Council procured a cloud-hosted bereavement services administration system for its Bereavement Services team. The software covers cemetery and crematorium records, bookings, digital mapping, document management, reporting, customer-facing services and related operational processes. This is a software supply and implementation requirement, including configuration, support, maintenance, consultancy and other software-related services (CPV 72250000). Delivery is for the Council’s services in Worcester and the wider West Midlands area. The requirement is relevant to suppliers of cemetery and crematorium management platforms, particularly those able to provide secure cloud hosting and integrated tools for operational staff, customers and records administration. The procurement was classified primarily as goods, despite its substantial software and support service content. The procurement is complete and was awarded through a selective call-off from a framework agreement. The tender submission deadline was 12 May 2026 at 12:00. Worcester City Council awarded the contract to GSS (NI) Limited, trading as PlotBox, on 18 May 2026. The awarded value is £90,001 excluding any further financial detail published. The contract period runs from 19 May 2026 to 17 May 2029. The tender was identified as suitable for small and medium-sized enterprises and not reserved for voluntary, community or social enterprises. One supplier is recorded as awarded. The published information describes the required service scope and framework route, but does not set out separate lots or a detailed scoring breakdown. This award demonstrates a defined public-sector requirement for a specialist cemetery and crematorium platform rather than a generic software package. Suppliers competing when Worcester City Council next reviews this requirement would need a proven cloud-hosted system covering burial and cremation records, bookings, digital mapping, document control, reporting and customer-facing functions in one operational service. Credibility would also depend on reliable implementation, configuration, data handling, maintenance, technical support and software consultancy. Experience working with bereavement services teams and understanding their operational processes would strengthen a future proposition. The award to an SME indicates that a smaller specialist provider can meet the Council’s needs through a framework call-off, provided it can demonstrate the necessary product capability, delivery capacity and ongoing support. ## Notice Provision of a cloud-hosted bereavement services administration software system for Worcester City Council. The system will support the management of cemetery and crematorium records, bookings, digital mapping, document management, reporting, customer-facing services and related operational processes for the Council's Bereavement Services team. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b36d6e45-5d3f-40d3-8e5a-8a1b79dcc628 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Goods | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Aug 2026 | | Submission deadline | 12 May 2026 | | Future notice date | Not specified | | Award date | 18 May 2026 | | Contract period | 19 May 2026 - 17 May 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £90,001 | | Lots value | Not specified | | Awards value | £90,001 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Worcester City Council | | Locality | WORCESTER | | Postcode area | Worcester | | Postcode | WR1 2EY | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG12 Worcestershire CC | | Local authority | Worcester | | Electoral ward | Cathedral | | Westminster constituency | Worcester | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | GSS (NI) Limited ("PlotBox") | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72250000 - System and support services - 72260000 - Software-related services - 72261000 - Software support services - 72262000 - Software development services - 72263000 - Software implementation services - 72264000 - Software reproduction services - 72265000 - Software configuration services - 72266000 - Software consultancy services - 72267000 - Software maintenance and repair services - 72268000 - Software supply services ## Release History - 26 Aug 2026 at 09:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b36d6e45-5d3f-40d3-8e5a-8a1b79dcc628 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b36d6e45-5d3f-40d3-8e5a-8a1b79dcc628 26th August 2026 - Awarded contract notice on Contracts Finder ## Notice URLs - http://www.worcester.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9efc1c75-b6c5-4d75-9cfa-0e9fe7b431ec.json.