---
title: "Family Hub Network A.I. Chatbot (Virtual Assistant)"
ocid: "ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL"
published: "2024-04-02"
---

# Family Hub Network A.I. Chatbot (Virtual Assistant)

Buyer: BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283

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## Summary

The Bournemouth Christchurch and Poole Council has awarded a contract for the provision of a Family Hub Network A.I. Chatbot (Virtual Assistant) under an open procurement procedure. The contract has a value of £72,025 GBP and runs from 1st April 2024 to 31st March 2025. The contract was awarded to Transparity on 22nd March 2024. The procurement process was completed, and the implementation phase has commenced in the services category.

This tender for the A.I. Chatbot presents business opportunities for technology firms specialising in software development and information systems. Companies with expertise in Generative A.I. and Natural Language Processing would find this tender particularly suitable for their capabilities. The project location is in Bournemouth, Christchurch, with a specific focus on the region in England. Businesses looking to enhance their presence in the public sector or expand their services to local communities could benefit from participating in this tender.

## Notice

The provider will design and implement a fully customisable A.I. Chatbot that will be designed with the input of partners and users (community/ families) from across Bournemouth, Christchurch to ensure that it meets their needs and expectations. The A.I. Chatbot will use the Family Information Directory (including the Local Offer), the BCP Website and the Online Booking Sessions Portal into one interactive and intuitive platform utilising Generative A.I. and Natural Language Processing.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f29f7fc7-27e1-44dd-9c49-3a52b671f812 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2024 |
| Submission deadline | 1 Mar 2024 |
| Future notice date | Not specified |
| Award date | 22 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,025 |
| Lots value | Not specified |
| Awards value | £72,025 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL |
| Locality | BOURNEMOUTH |
| Post town | Bournemouth |
| Postcode | BH2 6DY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK63 Bournemouth, Christchurch and Poole |
| Local authority | Bournemouth, Christchurch and Poole |
| Electoral ward | Bournemouth Central |
| Westminster constituency | Bournemouth West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPARITY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Apr 2024 at 16:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f29f7fc7-27e1-44dd-9c49-3a52b671f812

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f29f7fc7-27e1-44dd-9c49-3a52b671f812
  2nd April 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.bcpcouncil.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283.json.