---
title: "DDaT24248 - Phoenix managed support service"
ocid: "ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2024-06-05"
---

# DDaT24248 - Phoenix managed support service

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046.json)

## Summary

The UK SHARED BUSINESS SERVICES LIMITED has awarded a contract for the provision of a managed support service to Phoenix Software Limited as part of a Direct Award on the KCS Procurement Services Framework. The contract, titled "DDaT24248 - Phoenix managed support service", is worth £39,000 GBP and has a contract period running from May 26, 2024, to May 25, 2025. The location for the service delivery is Polaris House, North Star Avenue, Swindon, England, with a postal code of SN21FF. The procurement method used was selective, with a call-off from a framework agreement.

This contract opportunity could be beneficial for IT service providers specializing in consulting, software development, Internet, and support within the UK. Small and medium-sized enterprises (SMEs) are deemed suitable for this opportunity. The award was made on May 15, 2024, and the award notice was published on Contracts Finder. Businesses interested in supplying managed support services to UK SHARED BUSINESS SERVICES LIMITED should consider engaging with the organisation for potential future opportunities.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for the provision of a managed support service. This Call Off contract has been sourced via a Direct Award on the KCS Procurement Services Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eea9247d-7145-4d3b-b535-bbf68dca286c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2024 |
| Submission deadline | 5 May 2024 |
| Future notice date | Not specified |
| Award date | 14 May 2024 |
| Contract period | 25 May 2024 - 25 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,000 |
| Lots value | Not specified |
| Awards value | £39,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Jun 2024 at 11:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eea9247d-7145-4d3b-b535-bbf68dca286c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eea9247d-7145-4d3b-b535-bbf68dca286c
  5th June 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3ec4e88e-4421-4aef-8d88-f21fceb210c7

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9f46149b-53ed-4ad3-9212-2780674ef046.json.