---
title: "Homes England - Supporting customer onboarding and screening"
ocid: "ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)"
published: "2021-04-08"
---

# Homes England - Supporting customer onboarding and screening

Buyer: HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)  
Current stage: Award  
OCID: ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d.json)

## Summary

The procurement process is led by Homes England, which is the contracting authority, for the project titled "Supporting customer onboarding and screening." This contract falls under the IT services industry category, specifically consulting, software development, Internet, and support. The contract value is £792,528 and is designated as a direct award with the tender period concluding on 15 March 2021. The contract began on 31 March 2021 and is set to end on 31 March 2023, with the operations located in England, United Kingdom.

This opportunity is particularly suited for businesses specialising in IT services, including consulting and software development, as it offers a chance to engage with a significant government programme through Homes England. Companies aiming to expand their footprint in public service delivery or those aiming to leverage their expertise in customer onboarding solutions will find this contract aligns well with their capabilities. The successful supplier, Experian Ltd, reflects the kind of large-scale operations that could be competitive in future tenders of this nature.

## Notice

Homes England - Supporting customer onboarding and screening

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/59ce4d29-e774-432a-8493-38fd36c2e408 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2021 |
| Submission deadline | 15 Mar 2021 |
| Future notice date | Not specified |
| Award date | 16 Mar 2021 |
| Contract period | 30 Mar 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £792,528 |
| Lots value | Not specified |
| Awards value | £792,528 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY) |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE11 0NA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Lobley Hill and Bensham |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPERIAN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Apr 2021 at 15:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/59ce4d29-e774-432a-8493-38fd36c2e408

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/59ce4d29-e774-432a-8493-38fd36c2e408
  8th April 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/homes-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9f6b24d1-372a-44a2-84b6-44b96fc48e1d.json.