---
title: "Integrated Homeless Service"
ocid: "ocds-b5fd17-9f746554-f299-415e-aae0-27d6402e7303"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f746554-f299-415e-aae0-27d6402e7303"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9f746554-f299-415e-aae0-27d6402e7303.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9f746554-f299-415e-aae0-27d6402e7303.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N E L COMMISSIONING SUPPORT UNIT"
published: "2019-02-13"
---

# Integrated Homeless Service

Buyer: N E L COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-9f746554-f299-415e-aae0-27d6402e7303

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## Summary

The NHS Tower Hamlets Clinical Commissioning Group is currently in the planning stage for a procurement process titled "Integrated Homeless Service." This initiative is aimed at redesigning and procuring homeless services, with the new model set to commence from 1 April 2019. The contract period will last five years, with an option for a further five-year extension, leading to a potential total of ten years. The expected annual value of this contract is approximately £994,256 (Ex VAT). Stakeholders should note that the deadline for submitting tenders is 21 November 2018 at 12:00 noon, with the services being based in London.

This procurement presents significant opportunities for service providers, particularly those specializing in health and social care services tailored to homeless populations. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete for this contract, as it seeks to establish a patient-centred, high-quality service that addresses the complex needs of homeless individuals. Prospective bidders are encouraged to engage in the tendering process and explore the resources, including the Memorandum of Information, available on the designated e-procurement portal.

## Notice

The current contracts for NHS Tower Hamlets Clinical Commissioning Groups (The CCG) homeless services expire in March 2019. The services (Health E1 Homeless Medical Centre, 9-11 Brick Lane, London, E1 6PU and Royal London Hospital) are being redesigned and procured to facilitate transition to a new service model, effective from April 2019. The new service is for a single, integrated, proactive and accessible homeless model of care for homeless people. It will include an APMS Primary Care Service, along with in hospital and community services, designed to cater for the needs of homeless people. The new service will be patient centred, deliver a consistently high quality service and deliver good value for money. The CCG (The Authority) is therefore seeking to identify a suitable provider to undertake this contract. The tender process is being managed by North East London Commissioning Support Unit (NELCSU) on behalf of the Contracting Authority in connection with a competitive procurement exercise that is being conducted in accordance with a process based on the Open Procedure under the Public Contract Regulations 2015 ("the Regulations" (as amended)). The Agreement will be for an initial term of 5 years followed by an optional extension of 5 years. Therefore the contract will have a maximum (extended) term of 10 years (120 months). The expected contract start date is 1 April 2019. The indicative annual value is PS994,256 (Ex VAT, per annum). Further information on the proposed structure of the contract is provided in the Memorandum of Information (MOI) documentation made available online to interested parties on the e-tendering portal. The deadline for the tender to be received is 21 November 2018 at 12:00 noon. Bidders should respond to this ITT opportunity by completing the online questionnaire published on the Authority's e-procurement portal (the "Portal") - ProContract (hosted by Proactis). All clarification requests and correspondence pertaining to this ITT opportunity must be directed through the Portal. Bidders are required to register on the Portal prior to accessing the ITT documentation. Guidance on the registration process is available via the link provided in the links section below. A timetable for the procurement and supplementary information relating to the opportunity is also available on the Portal. Bidders are also to note that information relating to this procurement is provided in good faith, and may be subject to amendment by the Authority. Additional information: This Tender process is being managed by North East London Commissioning Support Unit (NEL CSU) on behalf of NHS England (the "Contracting Authority") in connection with a competitive procurement exercise that is being conducted in accordance with a process based on the Restricted Procedure under the Public Contract Regulations 2015 ("the Regulations" (as amended)). The services to which this Procurement relates fall within the "Light Touch Regime" (LTR) governing procurement of Health, Social, Education and Other service contracts. Neither the reference to "Restricted Procedure", "ITT", "PQQ / SQ", the use of the term "Tender process" nor any other indication shall be taken to mean that the Contracting Authority intends to hold itself bound to any of the Regulations, save those applicable to LTR provisions. If you experience any technical issues please contact the Procurement portal Support team in the first instance at ProContractSuppliers@proactis.com, and if required, call them on 0330 005 0352

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/687b34d6-8573-4fd2-a556-e576c3d930ab |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2019 |
| Submission deadline | 21 Nov 2018 |
| Future notice date | 14 May 2018 |
| Award date | 28 Dec 2018 |
| Contract period | 31 Mar 2019 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,942,650 |
| Lots value | Not specified |
| Awards value | £19,597,176 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N E L COMMISSIONING SUPPORT UNIT |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 7NT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | EAST LONDON NHS FOUNDATION TRUST; RICHMOND ROAD PRACTICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85120000 - Medical practice and related services

## Release History

- 13 Feb 2019 at 14:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/687b34d6-8573-4fd2-a556-e576c3d930ab
- 15 Jan 2019 at 10:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/74e55c26-5c55-4f04-a1e7-3a33fecc2178
- 23 Oct 2018 at 14:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/301a6c92-0ed6-473e-8f32-e3086a485fa7
- 9 Oct 2018 at 16:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/87c1dda3-8492-447f-ad2d-2a6e89f263c2
- 20 Jul 2018 at 14:56 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bee56e18-3203-457e-b6fd-87c0002cadea
- 28 Jun 2018 at 11:56 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bee56e18-3203-457e-b6fd-87c0002cadea
- 18 Jun 2018 at 15:02 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bee56e18-3203-457e-b6fd-87c0002cadea
- 31 May 2018 at 11:44 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bee56e18-3203-457e-b6fd-87c0002cadea
- 4 May 2018 at 14:25 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bee56e18-3203-457e-b6fd-87c0002cadea
- 1 May 2018 at 10:37 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bee56e18-3203-457e-b6fd-87c0002cadea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/687b34d6-8573-4fd2-a556-e576c3d930ab
  13th February 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/74e55c26-5c55-4f04-a1e7-3a33fecc2178
  15th January 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/301a6c92-0ed6-473e-8f32-e3086a485fa7
  23rd October 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/87c1dda3-8492-447f-ad2d-2a6e89f263c2
  9th October 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/bee56e18-3203-457e-b6fd-87c0002cadea
  20th July 2018 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e1db804-7f06-4f2d-954f-3b1a13f9e63e
  Event Registration Form
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/82951a59-4edf-4bf4-9c07-96ede4740f14
  Engagement Registration Question
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5ecbc697-02e9-4685-b437-1b8dda0d4ae4
  Final Advert for Engagement Event
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/11fbff6f-1093-43c3-979e-324032bff16d
  Final Advert for Pre-Procurement Engagement Event
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7c65f8c4-0c20-4d1b-a4ed-3dcbff2c57b0
  Pre-procurement Engagement Presentation
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f5bb1868-c9ce-4256-995f-24f43a9a2ec8
  Additional Pre-Procurement Questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c4a11230-bc9f-4e8f-9119-690bb3a7be49
  Integrated Homeless Service - Tower Hamlets CCGs proposed contracting and reimbursement approach
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5b62a928-ebb0-4e57-b5ef-c8a867e94920
  Draft Financial Template
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/efe25051-1cf7-4016-9feb-985e3453c847
  Proposed contracting and reimbursement approach
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ceb225d6-977f-4e25-98de-f3b0bce36c53
  Schedule 2 - Draft Service Spec
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c34bf4fd-7b56-4b79-9991-12ca3bc5bfcd
  Tower Hamlets Draft Integrated Homeless Service Outcomes
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bff452ec-5ee3-45a9-a7bd-e5fadb09a8b0
  ProContract Help Page
- https://procontract.due-north.com/Advert?advertId=e58cc5b2-71b6-e811-80ed-005056b64545
  Link to the Advert
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/611a78da-2c64-44c5-a704-27a2dcb1edc9
  ProContract Help Page
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/59542eab-975c-4878-a520-cbfa1612901e
  Advert
- http://LinktoProContractPortal
  https://procontract.due-north.com/Advert?advertId=e407fee4-bad6-e811-80ef-005056b64545

## Notice URLs

- http://Link
- https://procontract.due-north.com/Advert?advertId=e407fee4-bad6-e811-80ef-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f746554-f299-415e-aae0-27d6402e7303. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9f746554-f299-415e-aae0-27d6402e7303.json.
